Posted in Customer Support and tagged with MX Merchant.
Getting Started with MX Merchant Once Dharma has given you access to your MX Merchant account, there are a few things you can do to complete the setup and customize some options that will be helpful going forward. The first is to go to “Apps” in the left-hand navigation bar and turn on any options […]
Read MorePosted in Customer Support and tagged with Clover, Commerce Sync, QuickBooks.
Post to QuickBooks – Commerce Sync The Commerce Sync APP Clover addon automates your bookkeeping by transferring your daily sales as a single entry into QuickBooks or Xero. Additional features include: • Support for multiple locations into the same or separate QuickBooks accounts • Sales by Category: transfer into distinct income accounts based on your […]
Read MorePosted in Dharma's Culture and tagged with COVID.
Dear Friends, Our team here at Dharma are feeling fortunate to have escaped 2020 with minimal harm or suffering on account of the near apocalyptic pandemic, political strife, social chaos, faltering economy and the never-ending lockdown. No one could have written this script 12 months ago as the year seemed to drag on with no relief in sight. […]
Read MorePosted in Customer Support and tagged with 1099.
1099s for 2020 It’s that time of year again – 1099s for tax purposes. The 1099 for your 2020 merchant processing account(s) will automatically be mailed to you by the end of January. Should you require copies of prior year 1099s, you can request them by calling Dharma’s Support line (866-615-5157, Option 1) and selecting […]
Read MorePosted in Dharma's Culture, Dharma's Giving Back, Nonprofit, Social Responsibility.
The International Institute of the Bay Area IIBA provides high-quality immigration legal services, education, and civic engagement opportunities to immigrants, refugees, and their families as they join and contribute to the community. With its eight offices throughout the San Francisco Bay Area that provide legal immigration and other services, as well as through its collaborative […]
Read MorePosted in Customer Support and tagged with credit, voice.
Void versus Credit Rumble! I know we have addressed this previously, but this topic bears a reminder as it could save real dollars. A void transaction takes place when a customer requests a return of a sale or perhaps even when a merchant mistakenly charges a credit card in error, like perhaps ringing in $1000 […]
Read MorePosted in Customer Support, Industry News.
When Hell Freezes Over. “When hell freezes over” … that’s when we thought the Card Associations would eliminate the need for signatures at the point of sale. Who knew? This is what is going down: as of April 13, 2018 Visa, Mastercard, Discover, and American Express will no longer require a signature for a credit […]
Read MorePosted in Dharma's Culture, Social Responsibility.
Toot Your Own Horn. In the “Toot Your Own Horn” department, Dharma has recently passed the B Corp certification for the 5th time! No big deal you say? For those of you who may be unfamiliar with this movement, B (Benefit) Corps are companies that meet the highest standards of social and environmental performance, public […]
Read MorePosted in Dharma's Culture, Dharma's Giving Back, Nonprofit, Social Responsibility.
David Brower Center Berkeley, California native David R. Brower is considered by many to be the father of the modern environmental movement. Eighty-eight years of courageous, contentious, and joyful activism made Brower one of the most successful advocates the Earth has ever known. The David Brower Center provides a home for the environmental movement by […]
Read MorePosted in Customer Support, Industry News.
New Chargeback Rules For Visa sales, new chargeback rules will take effect on April 15 2018. The highlights of these changes are as follows:
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