Posted in Clover APP, Customer Support and tagged with Apps for Kiosk & self service, Clover.
Clover Apps for Kiosk & Customer Self Service One of the strongest features of Clover is that it is accessible by the merchant. The Clover App Market has hundreds of applications that can be used to add functionality and expand service offerings. As a result of the Covid-19 pandemic, there has been a number of […]
Read MorePosted in Customer Support and tagged with IP address.
My IP Address Q: How do I find this?A: When you need to find your IP address for something like terminal setup or taking your quarterly scans for PCI compliance merchants might be asked to verify their IP address. Do you know what your IP address is, or how to find it? When it comes […]
Read MorePosted in Customer Support, Dharma and tagged with MX Merchant.
MX Merchant Notifications: The hands-off approach to keeping track of your business. New Priority Payments Merchants and merchants who have not had a chance to check out their Welcome Packets yet may not realize they have an online portal called MX Merchant included with the account. MX Merchant allows merchants to not only process transactions […]
Read MorePosted in Customer Support and tagged with Clover, Contactless, COVID safe, Mobile Processing, Swiper.
MX Merchant Express makes COVID-safe processing convenient. Many businesses thriving in the pandemic economy are using apps to process mobile and contactless payments. These apps make it easier to lower cash handling and enable some businesses to provide fast and convenient curbside service. MX Merchant Express, the pared down mobile version of the desktop payment […]
Read MorePosted in Customer Support, Industry News.
Mastercard New Logo Back in 2019 MasterCard dropped its name from the iconic Brand Mark for many uses. The interlocking red and yellow circles, known as the Mastercard Symbol, can now stand on its own. (The “old” logo has the words MasterCard in the two circles). So if you haven’t already, you need to update the logo on your […]
Read MorePosted in Customer Support and tagged with MX Merchant.
Getting Started with MX Merchant Once Dharma has given you access to your MX Merchant account, there are a few things you can do to complete the setup and customize some options that will be helpful going forward. The first is to go to “Apps” in the left-hand navigation bar and turn on any options […]
Read MorePosted in Customer Support and tagged with Clover, Commerce Sync, QuickBooks.
Post to QuickBooks – Commerce Sync The Commerce Sync APP Clover addon automates your bookkeeping by transferring your daily sales as a single entry into QuickBooks or Xero. Additional features include: • Support for multiple locations into the same or separate QuickBooks accounts • Sales by Category: transfer into distinct income accounts based on your […]
Read MorePosted in Customer Support and tagged with 1099.
1099s for 2020 It’s that time of year again – 1099s for tax purposes. The 1099 for your 2020 merchant processing account(s) will automatically be mailed to you by the end of January. Should you require copies of prior year 1099s, you can request them by calling Dharma’s Support line (866-615-5157, Option 1) and selecting […]
Read MorePosted in Customer Support and tagged with credit, voice.
Void versus Credit Rumble! I know we have addressed this previously, but this topic bears a reminder as it could save real dollars. A void transaction takes place when a customer requests a return of a sale or perhaps even when a merchant mistakenly charges a credit card in error, like perhaps ringing in $1000 […]
Read MorePosted in Customer Support, Industry News.
When Hell Freezes Over. “When hell freezes over” … that’s when we thought the Card Associations would eliminate the need for signatures at the point of sale. Who knew? This is what is going down: as of April 13, 2018 Visa, Mastercard, Discover, and American Express will no longer require a signature for a credit […]
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