Dharma Blog

Surcharging

Posted in Customer Support.

Surcharging – part deux. We like to revisit this topic from time to time as rules sometimes change, plus we like to educate new merchants on industry practices. We are often asked about surcharging, which is the practice of passing on the processing fees to customers. First, merchants are not allowed to surcharge for debit …

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Giving Back – Prison Mindfulness Institute

Posted in Dharma's Culture, Dharma's Giving Back, Nonprofit, Social Responsibility.

Giving Back – Prison Mindfulness Institute This month we are highlighting The Prison Mindfulness Institute, whose mission is to provide prisoners, prison staff, and volunteers with effective, evidence-based tools for rehabilitation, self-transformation, and personal development, using proven mindfulness-based interventions. The higher aspiration is to transform the correction system as a whole in order to mitigate …

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Merchant of the Month – Poco Dolce

Posted in Merchant of the Month.

Merchant of the Month – Poco Dolce The only thing better than highlighting a merchant that produces high-end chocolate goodies is eating said high-end chocolate goodies! As you could probably guess, we are mostly all chocolate snobs at Dharma, with the possible exception of a certain staff member with a Whoppers addiction! Poco Dolce is …

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We Respect All

Posted in Dharma's Culture, Social Responsibility.

We Respect All. To borrow a line from the B Corp movement, our company was formed to be a force for good; to support and to serve the community of all beings in need. In addition to being a certified B Corp, Conscious Capitalism member, Green Business Network member, Social Venture Network member, and a …

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Giving Back

Posted in Dharma's Culture, Dharma's Giving Back, Social Responsibility.

Giving Back. Normally we highlight a specific nonprofit to which we have made a donation so that our stakeholders can get a sense for the type of charities that we support as part of our Giving Back program. Soon we’ll be updating our website with the list of 2016 beneficiaries, but we want to take …

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Tax Time News

Posted in Customer Support, Industry News.

Tax Time News. Part 1 – Dharma Merchant Services has a new partnership with Taxfyle – a small business on-demand marketplace where you have access to the highest tax and accounting knowledge. Merchants can submit jobs, connect with a licensed professional, exchange documents, and sign for returns all on a mobile or desktop device … …

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Merchant of the Month – One Medical

Posted in Merchant of the Month.

Merchant of the Month – One Medical. One Medical is the national leader in technology-enabled primary care – focused on improving the quality, service, and affordability of healthcare for all. It has over 50 office locations in Boston, Chicago, Los Angeles, New York, Phoenix, San Francisco, Seattle, and Washington, D.C. “One Medical’s mission is to …

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Credit Card Industry Update on EMV

Posted in Customer Support, Industry News and tagged with .

Credit Card Industry Update on EMV. As a short review of matters of interest in the credit card industry, here is a notable update from this past year. The Europay MasterCard Visa initiative, or EMV for short​, completes its first year of adoption here in the U.S., which requires all point-of-sale systems to be able …

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A Practice of Giving

Posted in Dharma's Culture, Social Responsibility.

A Practice of Giving. Earlier last month I came up with an idea about giving since the end of the year is the traditional giving season. It occurred to me that even though our company gives over $100k/year to charitable organizations, as individuals, we might not be exercising the giving muscle​ in a more personal …

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​7 Powerful Strategies to Improve Your ECommerce Site

Posted in Customer Support, Industry News and tagged with , , , , .

What does the phrase e-commerce bring to mind? Amazon? Ebay? Steam? Most people know the big names, and understand that it refers to buying and selling products and services online. What they might not understand is that the concept of e-commerce has grown immensely in recent years. Most business, be they large or small, perform …

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