Dharma Blog

Transport Layer Security (TLS)

Posted in Customer Support, Industry News and tagged with .

Transport Layer Security (TLS). Transport Layer Security. Some merchants may have heard the phrase “TLS” or “TLS version 1.2” recently and may be wondering what this is, and how it impacts your ability to process credit cards. Transport Layer Security (TLS) is the updated internet security protocol, which defines how different devices/terminals securely communicate over …

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1099-K Forms

Posted in Customer Support and tagged with .

1099-K Forms. The IRS requires all payment processors to annually report the total credit card sales from each merchant, and further, that these 1099-K forms be posted by the end of January. So please be on the lookout for them in the mail. Also labeled as “Payment and Third-Party Network Transactions,” the form typically breaks …

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Skip the Slip!

Posted in Customer Support, Nonprofit, Social Responsibility.

Skip the Slip! As a certified B Corp and a conscious company committed to the triple bottom line of people, planet, and profit, we are always looking for ways to reduce our footprint — meaning how can we operate with the least waste of resources and energy. Green America (of which I am board chair) …

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Settlement Funds

Posted in Customer Support.

Settlement Funds. We often receive calls from merchants who are puzzled by the difference between the sales that were settled on any given day and the amount of money that is deposited in their operating account. There are so many situations and reasons why deposits may not match the generated sales, some of which are …

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End of 2017!

Posted in Dharma's Culture.

End of 2017! Welcome to the end of 2017 everyone! We are overwhelmed with preparations for all of the year-end holidays –- like Deviled Egg Day, Men Make Dinner Day, Sandwich Day, Dunce Day, Chaos Never Dies Day, Sadie Hawkins Day,  National Cashew Day, Bathtub Party Day, International Monkey Day, Festivus, National Fruitcake Day, Make …

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Pacific Northwest Here We Come!

Posted in Customer Support, Dharma's Culture.

Pacific Northwest Here We Come! Merchant Services is moving to the Pacific Northwest in December! A number of factors have converged in making this decision, and we are very excited to be operating out of our new office in Vancouver, Washington beginning December 18, 2017. Most of our staff are moving to the area with …

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New Employee Denieal Williams

Posted in Customer Support.

Denieal Williams.  Denieal Williams is the newest member of the Dharma team –– she joined us in June as a support specialist. Her background is in customer support and office support and management, and she will most likely be your first point-of-contact when you call in into Dharma for support. Although she was born in …

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Optometrists in need of processing!

Posted in Industry News and tagged with , , , , , , .

healthcare

There are several thousand optometrists that operate nationwide from within large, big-box retailers. Recently, a few of these retailers have stopped offering credit card processing to their in-house optometrists! This has left many optometrists scrambling for credit card processing at the last minute. Don’t let an unexpected business change result in paying high processing fees! By …

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