Dharma Blog

Interview with Dharma COO

Posted in Dharma's Culture, Dharma's Giving Back, Industry News, Social Responsibility.

Interview with Dharma COO Recent Cardrates.com interview with Dharma’s Nick Bencivenga: “As the move toward a cashless society accelerates, businesses are evolving to accept an array of payment methods. While the field is competitive, one payments processor is prioritizing the planet over profits. Dharma Merchant Services looks to not only streamline payments for businesses with its Interchange-plus […]

Read More

The Present Parent Handbook

Posted in Dharma's Culture.

The Present Parent Handbook We’d like to introduce a very special book just released by a Dharma friend, Dr. Timothy Dukes: The Present Parent Handbook – 26 Simple Tools to Discover That This Moment, This Action, This Thought, This Feeling is Exactly Why I’m Here. The role of a parent is more demanding than ever. […]

Read More

A Little History

Posted in Dharma's Culture, Social Responsibility.

A Little History This past March, Dharma Merchant Services celebrated its ten-year anniversary. A little history: I began working out of a spare bedroom in San Carlos, California, but quickly came to the conclusion that working from home simply wasn’t for me, as it seemed like every incredibly important phone call was interrupted by either […]

Read More

Relationship & Responsibilities

Posted in Customer Support, Industry News and tagged with , , , , .

Relationship & Responsibilities As your Merchant Service Provider (MSP), it’s Dharma’s job to ensure that your accounts are registered with the card brands, and to help you accept payments with as little risk as possible. Ultimately, the risk of payment acceptance is your responsibility, but we provide the tools you need to safely and securely […]

Read More

Appalling, but True

Posted in Industry News and tagged with .

Appalling, but True There is a breaking news story in the payments processing industry that is worthy of mentioning as an example of the negative industry practices (and reputation) that are relevant to our stakeholders. The full story is on the U.S. Department of Justice website, and the gist is that a credit card processor […]

Read More

Convenience Fees

Posted in Customer Support, Industry News and tagged with , .

Convenience Fees Recently we wrote about the various rules and regulations around surcharging customers for credit card processing fees (remember that surcharging for a debit or a prepaid card transaction is strictly forbidden). Now we are addressing Convenience Fees, which are allowed in all states. ​This is a flat or fixed fee that can be assessed in […]

Read More