Posted in Merchant of the Month.
Merchant of the Month – One Medical One Medical is the national leader in technology-enabled primary care – focused on improving the quality, service, and affordability of healthcare for all. It has over 50 office locations in Boston, Chicago, Los Angeles, New York, Phoenix, San Francisco, Seattle, and Washington, D.C. “One Medical’s mission is to […]
Read MorePosted in Customer Support, Industry News and tagged with emv.
Credit Card Industry Update on EMV As a short review of matters of interest in the credit card industry, here is a notable update from this past year. The Europay Mastercard Visa initiative, or EMV for short, completes its first year of adoption here in the U.S., which requires all point-of-sale systems to be able […]
Read MorePosted in Dharma's Culture, Social Responsibility.
A Practice of Giving Earlier last month I came up with an idea about giving since the end of the year is the traditional giving season. It occurred to me that even though our company gives over $100k/year to charitable organizations, as individuals, we might not be exercising the giving muscle in a more personal […]
Read MorePosted in Customer Support, Industry News and tagged with ecommerce, merchant services, shopping cart abandonment, strategy, website.
What does the phrase e-commerce bring to mind? Amazon? Ebay? Steam? Most people know the big names, and understand that it refers to buying and selling products and services online. What they might not understand is that the concept of e-commerce has grown immensely in recent years. Most business, be they large or small, perform […]
Read MorePosted in Merchant of the Month, Social Responsibility.
Merchant of the Month – The Cheese Board Collective “Worker-Owned Since 1971” The Cheese Board opened as a small cheese store in 1967. The two original owners sold their business to their employees in 1971 and created a 100% worker owned business of which they remained a part. The transition to a worker-owned and operated […]
Read MorePosted in Customer Support.
Support Tip – Fraud Tis the season to be fraudulent. Christmas sales have already spiked for our merchants, which is an indication that the economy is benefitting from consumer confidence, but this is also the time of year that we see an upturn in fraud and fraudulent sales activity, particular to web-based retailers. As a […]
Read MorePosted in Dharma's Giving Back, Nonprofit, Social Responsibility.
Dharma’s Giving Back – charity: water charity: water is a non-profit organization bringing clean and safe drinking water to people in developing countries. They invest the money raised into organizations with years of experience to build sustainable, community-owned water projects around the world. Their team works closely to ensure that every dollar is accounted for […]
Read MorePosted in Merchant of the Month.
Merchant of the Month – Cowgirl Creamery Legend has it that when Peggy and Sue were exploring names for their budding cheese business, two women on horseback pulled up in front of the barn, hitched their horses to the bike rack and ran into the grocery store for supplies. Ellen Straus, who was visiting at […]
Read MorePosted in Customer Support.
B2B Transactions This support tip has to do with merchants who accept credit cards from other businesses, government agencies, and suppliers. The Card Brands (Visa/MC, etc.) have reduced pricing for these types of B2B transactions as long as Level II data is sent along with the authorization request. These business-to-business (B2B) sales require the typical […]
Read MorePosted in Customer Support.
Clover Go Contactless Recently we introduced Dharma’s use of the Clover suite of POS solutions. Now we’d like to introduce Clover Go Contactless, which takes it to the next level, using a bluetooth connection for truly wireless processing. Clover Go Contactless also allows for Apple Pay and all other contactless payments, too! Connect with an […]
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