Posted in Dharma's Culture, Dharma's Giving Back, Social Responsibility.
Giving Back Normally we highlight a specific nonprofit to which we have made a donation so that our stakeholders can get a sense for the type of charities that we support as part of our Giving Back program. Soon we’ll be updating our website with the list of 2016 beneficiaries, but we want to take […]
Read MorePosted in Customer Support, Industry News.
Tax Time News Part 1 – Dharma Merchant Services has a new partnership with Taxfyle – a small business on-demand marketplace where you have access to the highest tax and accounting knowledge. Merchants can submit jobs, connect with a licensed professional, exchange documents, and sign for returns all on a mobile or desktop device … […]
Read MorePosted in Merchant of the Month.
Merchant of the Month – One Medical One Medical is the national leader in technology-enabled primary care – focused on improving the quality, service, and affordability of healthcare for all. It has over 50 office locations in Boston, Chicago, Los Angeles, New York, Phoenix, San Francisco, Seattle, and Washington, D.C. “One Medical’s mission is to […]
Read MorePosted in Customer Support, Industry News and tagged with emv.
Credit Card Industry Update on EMV As a short review of matters of interest in the credit card industry, here is a notable update from this past year. The Europay Mastercard Visa initiative, or EMV for short, completes its first year of adoption here in the U.S., which requires all point-of-sale systems to be able […]
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A Practice of Giving Earlier last month I came up with an idea about giving since the end of the year is the traditional giving season. It occurred to me that even though our company gives over $100k/year to charitable organizations, as individuals, we might not be exercising the giving muscle in a more personal […]
Read MorePosted in Customer Support, Industry News and tagged with ecommerce, merchant services, shopping cart abandonment, strategy, website.
What does the phrase e-commerce bring to mind? Amazon? Ebay? Steam? Most people know the big names, and understand that it refers to buying and selling products and services online. What they might not understand is that the concept of e-commerce has grown immensely in recent years. Most business, be they large or small, perform […]
Read MorePosted in Merchant of the Month, Social Responsibility.
Merchant of the Month – The Cheese Board Collective “Worker-Owned Since 1971” The Cheese Board opened as a small cheese store in 1967. The two original owners sold their business to their employees in 1971 and created a 100% worker owned business of which they remained a part. The transition to a worker-owned and operated […]
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Recent Election Intellectually, I know that I am not defined by my political views and ideology, but that did not seem to help much after the recent election. In fact, it felt like my glass was much less than half empty – more like bone dry! If you are familiar with the five stages of […]
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Support Tip – Fraud Tis the season to be fraudulent. Christmas sales have already spiked for our merchants, which is an indication that the economy is benefitting from consumer confidence, but this is also the time of year that we see an upturn in fraud and fraudulent sales activity, particular to web-based retailers. As a […]
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Pet Peeve Pet Peeve = something that you find particularly annoying. No doubt you have your own list of pet peeves, to which you are always adding. For me, I get particularly triggered by other drivers, as I was reminded of this morning on the way to the ferry. It appeared that someone was just […]
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