Buyer's RemorseClover is returnable within the first 30 days from order, not from delivery. After 30 days, Clover devices are not returnable for any reason. Returns during the 30-day Buyer’s Remorse period are charged a $250 restocking fee, per device. Clover is not transferableAs a reminder, another Clover restriction is [...]
Finally, a single source of truth for order managementYou’ve probably experienced this yourself: You go to a restaurant, place an order, expect to get exactly what you ordered, and instead receive something altogether different. Handling orders accurately is crucial to creating an outstanding diner experience, running operations more efficiently, and [...]
Manually Closing your Clover BatchBefore you manually close your batch, if you have tip adjustments to make, you must make them before closing the batch. To close the batch, go to the Clover Dashboard: Select the Closeout icon on the Clover’s main menu. Select the current batch(s). Select Close Out [...]
Clover Ships with a Manual Batch TimeIt’s important to note that all Clover devices ship with their batch set to manual close. This is because most Clover devices are used in environments where tipping takes place, and the merchant will need to do tip adjustments before they close their batch. [...]
Supported Clover Kitchen PrintersThe Clover Kitchen Printers that Dharma sells can be sourced from a number of third-parties should you ever need to. The important thing is to make sure you get one of the three supported printers, all from Star Micronics. Those printers are: Star Micronics TSP143III Thermal Kitchen [...]
The BasicsThe Clover Healthcare App is designed to support most healthcare providers. Where it shines is in offices that only accept payments for healthcare-related services such as office visits, co-pays, HSA payments, and so on. By Clover’s design, the Healthcare App is restricted to use only on Clover Flex and [...]
CloverThe Clover Mini can accept contactless payments, which lets you accept payments without your customer needing to touch your terminal keypad – they can simply place a contactless card or smartphone near the terminal to authorize the payment. For businesses already using Clover that have moved to take-out or curbside [...]
Access 4G / LTE networks with Clover FlexMany rural merchants, farmers’ markets, or other “mobile” merchants need a reliable, easy way to take payments without a dedicated internet/WiFi connection. That’s where using the cellular networks comes in. Many wireless terminals are stuck on the older, slower 3G networks – and as [...]
Is your business looking for a truly mobile experience when accepting payments for sales? Clover Flex has all the features of a POS wrapped up inside a device you can carry around with you. Restaurants, retailers, skilled professionals, food truck owners, and event venues alike are enjoying the easy interface system that [...]
What's Eligible for a Swap? Big Devices. Clover is provided directly by First Data, and as such, they have specific warranty information based on each product. All main Clover devices (Station, Mini, and Flex) are covered by a one-year, full swap-out warranty. Basically, if any of your main Clover hardware devices become defective [...]