Author: cyndia

Toot Your Own Horn

Posted in Dharma's Culture, Social Responsibility.

Toot Your Own Horn. In the “Toot Your Own Horn” department, Dharma has recently passed the B Corp certification for the 5th time! No big deal you say? For those of you who may be unfamiliar with this movement, B (Benefit) Corps are companies that meet the highest standards of [...]

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New Chargeback Rules

Posted in Customer Support, Industry News.

New Chargeback Rules For Visa sales, new chargeback rules will take effect on April 15 2018. The highlights of these changes are as follows: The timeframe for merchants to respond to a chargeback is being reduced from 45 to 30 days. The Reason Code 75, titled “Transaction code not recognized” [...]

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Transport Layer Security (TLS)

Posted in Customer Support, Industry News and tagged with .

Transport Layer Security (TLS) Transport Layer Security. Some merchants may have heard the phrase "TLS" or "TLS version 1.2" recently and may be wondering what this is, and how it impacts your ability to process credit cards. Transport Layer Security (TLS) is the updated internet security protocol, which defines how [...]

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1099-K Forms

Posted in Customer Support and tagged with .

1099-K Forms The IRS requires all payment processors to annually report the total credit card sales from each merchant, and further, that these 1099-K forms be posted by the end of January. So please be on the lookout for them in the mail. Also labeled as “Payment and Third-Party Network [...]

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Skip the Slip!

Posted in Customer Support, Nonprofit, Social Responsibility.

Skip the Slip! As a certified B Corp and a conscious company committed to the triple bottom line of people, planet, and profit, we are always looking for ways to reduce our footprint — meaning how can we operate with the least waste of resources and energy. Green America (of [...]

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Settlement Funds

Posted in Customer Support.

Settlement Funds We often receive calls from merchants who are puzzled by the difference between the sales that were settled on any given day and the amount of money that is deposited in their operating account. There are so many situations and reasons why deposits may not match the generated [...]

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Giving Back – Mercy Corps

Posted in Dharma's Giving Back, Nonprofit, Social Responsibility.

Mercy Corps We’re proud to introduce this month’s Giving Back recipient. Headquartered in Portland, OR, Mercy Corps is a global humanitarian organization empowering people to recover from crisis, build better lives and transform their communities for good. In more than 40 countries, they partner to put bold solutions into action, [...]

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