Posted in Customer Support.
Support Tip - Fraud Tis the season to be fraudulent. Christmas sales have already spiked for our merchants, which is an indication that the economy is benefitting from consumer confidence, but this is also the time of year that we see an upturn in fraud and fraudulent sales activity, particular [...]
Read MorePosted in Dharma's Giving Back, Nonprofit, Social Responsibility.
Dharma's Giving Back - charity: water charity: water is a non-profit organization bringing clean and safe drinking water to people in developing countries. They invest the money raised into organizations with years of experience to build sustainable, community-owned water projects around the world. Their team works closely to ensure that [...]
Read MorePosted in Merchant of the Month.
Merchant of the Month – Cowgirl Creamery Legend has it that when Peggy and Sue were exploring names for their budding cheese business, two women on horseback pulled up in front of the barn, hitched their horses to the bike rack and ran into the grocery store for supplies. Ellen [...]
Read MorePosted in Customer Support.
B2B Transactions This support tip has to do with merchants who accept credit cards from other businesses, government agencies, and suppliers. The Card Brands (Visa/MC, etc.) have reduced pricing for these types of B2B transactions as long as Level II data is sent along with the authorization request. These business-to-business [...]
Read MorePosted in Customer Support.
Clover Go Contactless Recently we introduced Dharma’s use of the Clover suite of POS solutions. Now we’d like to introduce Clover Go Contactless, which takes it to the next level, using a bluetooth connection for truly wireless processing. Clover Go Contactless also allows for Apple Pay and all other contactless [...]
Read MorePosted in Customer Support.
Credit Monitoring Last month I attended an industry conference called Western States Acquirers Association, which brings together merchant service providers and its vendors in the payment processing space. The keynote speaker this year was Frank Abagnale, Jr., (of Catch Me if You Can fame, a movie starring Leonardo DiCaprio based [...]
Read MorePosted in Dharma's Culture.
Happiness Ever since we committed to the Triple Bottom Line + (TBL+) framework of People, Planet, Profit + Purpose, we continue to evolve our understanding about what makes us happy at Dharma. We know that happiness is not a goal in and of itself (the myth being perpetrated by the [...]
Read MorePosted in Dharma's Giving Back, Social Responsibility.
Innocence Project Many of you may know that I have a regular Sunday night volunteer commitment with a meditation group at San Quentin prison here in the Bay Area. This has been a powerful eye opener for me in many ways – visibility into the criminal justice system, treatment of [...]
Read MorePosted in Industry News and tagged with breach, compliance, data, DSS, PCI, security, vulnerability.
PCI DSS can seem like a confusing and intimidating topic. We put together this guide to help you understand the ins and outs of what your business must do. Unless you happen to be one of those weird businesses that only accepts cash, you probably deal with credit card processing. [...]
Read MorePosted in Merchant of the Month.
Boys & Girls Clubs This month we are highlighting two of the same organizations in two different cities: the Boys & Girls Clubs of San Francisco and Boys & Girls Clubs of Metro Denver. We love their mission, "To inspire and enable all young people, especially those from disadvantaged circumstances, [...]
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