Tags: Support

MX Merchant – Virtual Terminal

Getting to Know QuickPayYou can review this video for an overview of Quickpay, or follow the step-by-step directions below for more detailed instructions. Getting StartedThe first step is to login to MX Merchant, then select QuickPay from the options in the lefthand navigation. Using QuickPayQuickPay is an incredibly robust tool. [...]

What is a Payment Aggregator?

About Payment AggregationFor most merchants, accepting payments is a critical part of doing business. What isn’t always critical is having your own merchant account. There are some situations where leveraging a provider with a master account is a better solution. You are likely familiar with some of the major Payment [...]

Protecting Against Card Testing

What is Card Testing?When we say Card Testing, we mean just that – someone is using your website to test out a series of card numbers to see which ones are good, and can be used to make other purchases. These card numbers are likely stolen, or purchased on the [...]

MX Merchant – Historical Reporting

MX Online ReportingMX merchant keeps the most recent two years of data available to you for reporting at all times. By default, MX Merchant only allows you to report on transactions, batches and deposits from January 1, 2021 forward. This is also true for monthly statements. But if you need [...]

MX Merchant – Setting the Batch Time

Setting MX Merchant's Batch TimeWhen your MX Merchant account is first set up, the default batch time is set to 4:00 a.m. Unfortunately, Dharma cannot change that, you will have to set it yourself. But fear not, updating it is easy, and we’ve got full directions below.  The first step [...]

PIN Debit vs. Signature Debit

PIN vs. Signature - What's the Difference?There are two basic types of debit transactions – PIN Debit, and Signature Debit. You could consider card-not-present debit card transactions as a third type, but since you have no control over them, let’s just set that aside. PIN Debit occurs when a customer [...]

Authorize.net Multi-Factor Authentication

Using Multi-Factor Authentication with Authorize.netStarting in January, 2023, Authorize.net will require Users to provide a special code to verify their login. This code will be delivered via email to the address associated with the Authorize.net user account. We encourage users to make sure their email contact information is up to date [...]

Accepting Sales via 4G / LTE connection

Access 4G / LTE networks with Clover FlexMany rural merchants, farmers’ markets, or other “mobile” merchants need a reliable, easy way to take payments without a dedicated internet/WiFi connection. That’s where using the cellular networks comes in. Many wireless terminals are stuck on the older, slower 3G networks – and as [...]

MX Merchant – Roles and Permissions

Understanding MX RolesAll new accounts come with access to MX Merchant. By default, the “main” user account that we create will be an Admin account. This allows you to have full permissions, and create additional users. View the chart to see a full breakdown, but here are the main differences: Admin: Full control [...]