Multi-Factor Authentication uses Multi-Factor Authentication for all Merchant Users

Using Multi-Factor Authentication with

Starting in January, 2023, will require Users to provide a special code to verify their login. This code will be delivered via email to the address associated with the user account. We encourage users to make sure their email contact information is up to date in the Merchant Interface, so you can complete this process.

To update the contact information of your user account:

  1. Log into the Merchant Interface.
  2. Click Account from the main toolbar.
  3. Click User Profile in the main left side menu.
  4. Click Edit Profile Information.
  5. Update your information as necessary. Please enter only one e-mail address in each e-mail field and do not use commas or semicolons.
  6. Click Submit.