Industry News

Beware

Posted in Customer Support, Industry News and tagged with , .

Beware. In 2011, Congress created a new watchdog agency called the Consumer Financial Protection Bureau (CFPB), which was charged with oversight of the financial industry in the wake of the 2008 mortgage/banking meltdown.​ The Bureau promotes fairness and transparency to protect consumers from deceptive practices not only in the banking and mortgage industries, but also …

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Transparency

Posted in Dharma's Culture, Industry News, Social Responsibility.

Transparency. I have been invited to speak about transparency on a panel that the local B Corp community is sponsoring next week. I don’t know if there is such a thing as an expert on this subject, but I can tell you that I have over 25 years of experience working in an industry that …

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Tax Time News

Posted in Customer Support, Industry News.

Tax Time News. Part 1 – Dharma Merchant Services has a new partnership with Taxfyle – a small business on-demand marketplace where you have access to the highest tax and accounting knowledge. Merchants can submit jobs, connect with a licensed professional, exchange documents, and sign for returns all on a mobile or desktop device … …

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Credit Card Industry Update on EMV

Posted in Customer Support, Industry News and tagged with .

Credit Card Industry Update on EMV. As a short review of matters of interest in the credit card industry, here is a notable update from this past year. The Europay MasterCard Visa initiative, or EMV for short​, completes its first year of adoption here in the U.S., which requires all point-of-sale systems to be able …

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​7 Powerful Strategies to Improve Your ECommerce Site

Posted in Customer Support, Industry News and tagged with , , , , .

What does the phrase e-commerce bring to mind? Amazon? Ebay? Steam? Most people know the big names, and understand that it refers to buying and selling products and services online. What they might not understand is that the concept of e-commerce has grown immensely in recent years. Most business, be they large or small, perform …

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More Lawsuits

Posted in Industry News.

More Lawsuits In the “sue me, sue you” department, there has been a lot of activity recently, which we’ll highlight: First, back in 2014 the Card Associations, specifically Visa and MasterCard, lost a class action lawsuit over the violation of law in setting Interchange fees. They settled for $7.2 billion … though no payout was …

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Small Business Services

Posted in Customer Support, Industry News, Nonprofit.

Small Business Services. Dharma is pleased to announce two new additions to our small business services. We’ve recently partnered with Flok for digital loyalty. Retail/restaurant merchants can now ditch punch-cards and engage with your customer base like never before. Send your customers automated notifications/deals, track customer engagement, and even communicate with your customers in real-time. And Dharma …

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Fraud Isn’t New

Posted in Customer Support, Industry News.

Fraud Isn’t New. Especially card payment fraud, which amounted to nearly $16 billion in losses according to the latest year’s stats, but remarkably, only added up to 1% of all card sales. Of course, cardholders are shielded from liability for the most part, so card issuing banks bore 62% of losses with merchants taking 38%. …

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Business Funding In Minutes With Kabbage

Posted in Industry News.

Business funding in minutes with Kabbage. Dharma Merchant Services is committed to helping you find the best solutions to help grow your business. That’s why we’ve partnered with Kabbage to provide funding to businesses like yours. Kabbage applications are online and take minutes to complete. They use your real business data to instantly determine if …

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