Posted in Customer Support, Industry News.
Protection from Online Fraud Protection from online fraud continues to be one of the most frequent requests from our merchants, especially those that are new to selling their goods and services from a website. We have written extensively on the subject and you can read more here, but as an [...]
Read MorePosted in Industry News, Nonprofit.
Payment Processing for Nonprofits Payment gateways, merchant accounts, credit card terminals, oh my! Overwhelmed by the credit card payment options out there and unsure of how to select the right one for your organization's needs? Dharma client and partner TechSoup – The Place for Nonprofits – along with Dharma COO Nick Bencivenga, give [...]
Read MorePosted in Dharma's Culture, Social Responsibility.
Mindfulness in Business In our local San Francisco community, there is a lot going on around the topic of mindfulness in business, especially in the Silicon Valley/tech industries. Companies like Google and Facebook are pioneering the integration of such practices that directly correlate with employee engagement and happiness. Organizations are [...]
Read MorePosted in Customer Support.
Funding Times: How quickly will I receive my funds? For this month's support tip, we'll discuss a hot topic: Funding times. Everyone always wants to know, "Where's my money?" and we want to make sure you fully understand how the funding process works. Most Dharma merchants are paid every two [...]
Read MorePosted in Dharma's Culture, Social Responsibility.
Social Change and Business ... Wearing your heart on your sleeve This is a great expression that possibly originated in medieval times when jousting knights wore the colors representing the women they were defending, in the form of ribbons or handkerchiefs tied to their arms. The saying refers to when we [...]
Read MorePosted in Dharma's Culture, Social Responsibility.
Merchant of the Month Grace Café, first of its kind! This restaurant based in Danville, Kentucky has a most unusual model of pay-what-you-can, and serves fresh, locally sourced, organic, and highly nutritious food to their community. They do not have a cash register or set pricing on their menu! Instead, they accept [...]
Read MorePosted in Customer Support, Industry News.
EMV and Shifting Liability from Issuer to Merchant As a merchant who accepts credit cards in a card present (bricks-and-mortar) environment, no doubt you have seen or heard this acronym for Europay, Mastercard and Visa, which is coming soon. This payment acceptance method is the prevailing one currently used in Europe, [...]
Read MorePosted in Dharma's Culture, Social Responsibility.
As a B Corp, Are Your Vendors Green? Dharma Merchant Services is in the process of recertifying as a B Corp for the third time since our original 2009 certification. The process is even more daunting to pass these days due to their updated assessment, which is why there are [...]
Read MorePosted in Customer Support, Dharma's Culture, Industry News.
Dharma Launches New Website After many months of conversation, consultations, coding, and copywriting, we have finally launched our new website. I think that websites should always be evolving to best define and reflect the most important qualities and intentions of a company. We chose to work with a like-minded and [...]
Read MorePosted in Industry News, Social Responsibility.
A Wild Soap Bar You may not know it but Dharma is a Green America Gold-Certified green company and a family owned business, just like this month’s merchant of the month, A Wild Soap Bar. Since 1995, Maggie, Jory and Mike Hanus have been providing truly non-toxic, organic natural soaps [...]
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