Posted in Merchant of the Month.
Thanksgiving Coffee Company I totally admit that I am and have been an insufferable coffee snob ever since moved to the Pacific Northwest 20 years ago. Don’t even mention Dunkin’ Donuts coffee to me – I am not gonna bite – er I mean, sip. I grew up in a coffee drinking family back east […]
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Please Read Your Welcome Packet! In the “we told you so” department, Dharma always sends out a welcome email to our new merchants containing critical, relevant, important, essential, valuable, and helpful information on the use and care of your new merchant account. Things like where to find customer support phone numbers, and how to log […]
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Merchant of the Month – B the Change Media This month’s merchant is brand new to us at Dharma, and we’re so happy to be supporting this endeavor. B the Change Media is the new media venture inspired by the B Corp movement and dedicated to telling the stories of people doing good in the […]
Read MorePosted in Dharma's Culture, Social Responsibility.
Hope “Hope is a waking dream.” This quote is from the third century BC Greek philosopher, Aristotle, who was also a student of Plato. This remarkable man lived at a time when exploration of the inner and outer world flourished – biology, metaphysics, logic, poetry, linguistics, politics, theatre, and on and on. Our world has […]
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Flying and Laughing Every quarter, our Dharma team has an outing to challenge ourselves in some way or another. We went out on a whale watching cruise at the end of last year, then we went bowling together. And recently we opted for an indoor skydiving experience – you know, a wind tunnel that simulates […]
Read MorePosted in Customer Support, Industry News.
Fraud Isn’t New Especially card payment fraud, which amounted to nearly $16 billion in losses according to the latest year’s stats, but remarkably, only added up to 1% of all card sales. Of course, cardholders are shielded from liability for the most part, so card issuing banks bore 62% of losses with merchants taking 38%. […]
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McClain’s Printmaking Supplies McClain’s Printmaking Supplies is dedicated to the Art and Artists of Relief Printmaking, and they have a wonderful history. Art Historian Bob McClain and his wife, Dr. Yoko McClain, collected original prints during their visits to Japan. They would bring both prints and art supplies back to enjoy themselves and to sell […]
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Funding Holds Okay, funding holds are a sensitive issue that requires a degree of understanding, especially as it relates to the risk that we at Dharma take as a credit card processor. “Holds” happen when a merchant processes a card payment and does not receive their deposit for the transaction during their normal funding period. […]
Read MorePosted in Dharma's Culture, Social Responsibility.
Stakeholders I just returned from the Social Venture Network conference in San Diego, which is always my favorite annual event. This group, which has been in existence since 1987, works toward creating a just and sustainable world by supporting and promoting companies and their leaders through collaboration, self-reflection, and action. Aside from the insights and […]
Read MorePosted in Merchant of the Month, Social Responsibility.
Partner of the Month – FIDO Systems FIDO Systems is a San Francisco-based IT consulting firm, specializing in providing IT services to small- and mid-sized businesses in the Bay Area. FIDO and Dharma have been partnered together for years now, with Dharma’s computer and IT needs being handled by the quick and responsive staff at […]
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