Posted in Customer Support.
Support Tips for April There are a couple of things to mention this month… The first is directed towards seasonal merchants: your merchant account can be closed for up to six months without having to complete a new application. This is in essence an account suspension, but the benefit is that the static monthly fees […]
Read MorePosted in Industry News.
EMV – New Class Action Lawsuit It has been our opinion that the implementation of the new EMV (chip cards) has been one of the most misguided, inefficient, mistaken prone, and poorly coordinated initiatives in recent memory, especially considering the stature of the companies behind it; namely the Card Brands (Visa/MC/Amex/Disc), the credit card issuers […]
Read MorePosted in Dharma's Culture, Social Responsibility.
2016 is The Year of Corporate Social Responsibility—Here’s Why One phenomenal change sweeping the corporate landscape is the concept known as corporate social responsibility, or CSR for short. This concept is incredibly promising because it shows that corporations are finally starting to listen to the needs of the consumer. They are finally starting to recognize […]
Read MorePosted in Dharma's Culture, Social Responsibility.
What’s for Breakfast? My bad. For years now, I have been attributing the expression “Culture Eats Strategy for Breakfast” to the now deceased author and business expert, Peter Drucker. Turns out he never said that. Never wrote that either. I’m not the only one doing the misquoting, though, as I continue to see it being […]
Read MorePosted in Merchant of the Month.
Merchant of the Month – Organic India Organic India is being highlighted as this month’s merchant as they represent all the values of a company that is truly committed to social change. The company was started in the 90’s by a group of people who had wandered into northern India to be present to the […]
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Ideals to Consider I recently attended the annual Wisdom 2.0 conference here in San Francisco, which is billed as the intersection of Wisdom and Technology. Attendees from the tech sector, government, local sustainable companies, and representatives from mindfulness/teaching centers were convened to explore how mindfulness practices can impact a business in financial, employee engagement, empowerment, […]
Read MorePosted in Customer Support, Industry News and tagged with emv.
EMV Main Points EMV… can we say it again? EMV! We’re sure you’re aware of EMV (Euro/Mastercard/Visa) by now. Also known as “chip cards,” EMV processing is the way of the future, since card issuing banks have begun to embed chips in replacement credit cards. For merchants in a card-present environment, EMV can also help […]
Read MorePosted in Merchant of the Month.
Merchant of the Month – Ergo Desktop This month we are highlighting a merchant that has been processing with Dharma since 2012 and with whom we have great personal experience with their products. Ergo Desktopis the manufacturer of the American-made Kangaroo adjustable desktop that all of us at Dharma now use. We totally love this […]
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Card Losses Every once in a while we address some of the trends in card usage and industry fraud as a public service to our various stakeholders: merchants, partners, vendors, friends. The media often only reports on major card breaches, but rarely puts it into perspective of total usage, so here are a few facts: […]
Read MorePosted in Dharma's Culture.
Groundhog Day One of the most inconsequential “holidays” of the year was upon us February 2nd – Groundhog Day – based on a traditional myth of a groundhog (aka woodchuck) coming out from a winter’s hibernation to determine how many more weeks of winter weather there may be. If he (groundhog Punxutawney Phil of Gobbler’s […]
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