Author: cyndia

Giving Back

Posted in Dharma's Culture, Dharma's Giving Back, Social Responsibility.

Giving Back Normally we highlight a specific nonprofit to which we have made a donation so that our stakeholders can get a sense for the type of charities that we support as part of our Giving Back program. Soon we’ll be updating our website with the list of 2016 beneficiaries, [...]

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It’s Tax Time, What’s the News

Posted in Customer Support, Industry News.

Tax Time News Part 1 – Dharma Merchant Services has a new partnership with Taxfyle – a small business on-demand marketplace where you have access to the highest tax and accounting knowledge. Merchants can submit jobs, connect with a licensed professional, exchange documents, and sign for returns all on a [...]

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Merchant of the Month – One Medical

Posted in Merchant of the Month.

Merchant of the Month – One Medical One Medical is the national leader in technology-enabled primary care – focused on improving the quality, service, and affordability of healthcare for all. It has over 50 office locations in Boston, Chicago, Los Angeles, New York, Phoenix, San Francisco, Seattle, and Washington, D.C. [...]

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Credit Card Industry Update on EMV

Posted in Customer Support, Industry News and tagged with .

Credit Card Industry Update on EMV As a short review of matters of interest in the credit card industry, here is a notable update from this past year. The Europay Mastercard Visa initiative, or EMV for short​, completes its first year of adoption here in the U.S., which requires all [...]

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A Practice of Giving

Posted in Dharma's Culture, Social Responsibility.

A Practice of Giving Earlier last month I came up with an idea about giving since the end of the year is the traditional giving season. It occurred to me that even though our company gives over $100k/year to charitable organizations, as individuals, we might not be exercising the giving [...]

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Support Tip – Fraud

Posted in Customer Support.

Support Tip - Fraud Tis the season to be fraudulent. Christmas sales have already spiked for our merchants, which is an indication that the economy is benefitting from consumer confidence, but this is also the time of year that we see an upturn in fraud and fraudulent sales activity, particular [...]

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Merchant of the Month – Cowgirl Creamery

Posted in Merchant of the Month.

Merchant of the Month – Cowgirl Creamery Legend has it that when Peggy and Sue were exploring names for their budding cheese business, two women on horseback pulled up in front of the barn, hitched their horses to the bike rack and ran into the grocery store for supplies. Ellen [...]

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B2B Transactions

Posted in Customer Support.

B2B Transactions This support tip has to do with merchants who accept credit cards from other businesses, government agencies, and suppliers. The Card Brands (Visa/MC, etc.) have reduced pricing for these types of B2B transactions as long as Level II data is sent along with the authorization request. These business-to-business [...]

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