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Archives: FAQs
Accepting Sales via 4G / LTE connection
Many rural merchants, farmers’ markets, or other “mobile” merchants need a reliable, easy way to take payments without a dedicated internet/WiFi connection. That’s where using the cellular networks comes in. Many wireless terminals are stuck on the older, slower 3G networks – and as such, if you use one of those terminals you may experience connection issues, or simply not be able to process wirelessly. Obviously, that’s not workable.
MX Merchant – Roles and Permissions
All new accounts come with access to MX Merchant. By default, the “main” user account that we create will be an Admin account. This allows you to have full permissions, and create additional users. View the chart to see a full breakdown.
MX Merchant – Creating Online Payment Links
Learn how to easily create online payment links, to easily accept payments on your website
Setting Taxes, Discounts, and Fees in Poynt
Taxes, discounts, and fees may be created in a Catalog to apply at the order level, or within a specific Category to apply at the item level.
Poynt Merchant HQ and Smartphone App
The Poynt HQ system allows you to manage your business from an online portal, or a free smartphone app.
Managing your Users/Team in Poynt
Setup multiple users with varying permissions, both for terminal access or web-only access.
Catalog/Inventory Setup in Poynt
Quickly create a product catalog so you can have itemized receipts.
Poynt Reports and Settlement
It’s easy to run reports from your device, the web, or your smartphone.
Getting Poynt Connected
Learn how to connect via Ethernet, WiFi, or 3G.