Archives: FAQs

What is Authorize.net?

Authorize.net is a type of payment gateway, or gateway for short. A payment gateway is the online-equivalent of a credit card terminal. The payment gateways’ job is to encrypt, and then securely authorize a credit card transaction. Payment gateways are fundamentally required when accepting a credit card transactions online, because they’re [...]

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Activating your account

Once you purchase an Authorize.net account, activation is a simple process. Most merchants can get their account up and running in about 30 minutes. See below for an overview of the process. Activating your new account Open the Activation Email: When Dharma sets up your Authorize.net account, the welcome email will [...]

Who do I call for support?

Do you need immediate support? See below for 24-hour help lines to get your business processing credit cards as quickly as possible. The number you’ll need to call depends on your Merchant ID or the type of support you require: Merchants with Priority Payments: Merchant ID begins with 8739, you’ll call 855-813-5293 Merchants with Priority [...]

Running your first sale

Running Your First Sale. Once you activate your Authorize.net account and remove it from Test Mode, you’ll be ready to run your first transaction. You’ll do this in the Virtual Terminal. Watch the video below to see how it’s done. Need more help? Authorize.net has put together a great resource for [...]

What features does Authorize.net provide?

Authorize.net is a very powerful tool that can provide many different features for your business. Read about Authorize.net features here in more detail, but the brief list is: Virtual Terminal for manually keying-in credit card transactions through a web interface Recurring Billing so that you can create automatic weekly/monthly payments [...]

Am I required to complete PCI Compliance?

Yes. All merchants who accept credit cards are required to become PCI compliant by the card associations. If your organization chooses not to become compliant, the organization will be subject to a monthly non-compliance fee of $39.95. In addition, any fines/fees related to a data breach would be the responsibility [...]

Do I need a POS system?

The answer to this question depends on who’s asking. A Point-of-Sale (POS) system can be invaluable to certain types of merchants, and is a “must have” in certain retail/restaurant industries. However, many businesses will have little to no use for a POS, since they aren’t customer-facing or they don’t have [...]

Why should I choose to partner with Dharma?

We think there are plenty of good reasons. Please take a look through our Top Reasons section to learn more about who we are, and how we operate. To make things simple though, here are the main reasons that our clients choose Dharma: Amazing Customer Service: Our clients know that we [...]