Archives: FAQs

What is a Merchant Account?

A merchant account is a business account with a bank, that allows a business or non-profit organization to accept credit card payments in exchange for their product or service.

What do Dharma Statements look like?

Dharma’s statements are generated monthly, and are easy to read. You can also download past monthly statements through your free online portal!

MX Dashboard – View your Business Data

MX Dashboard gives you a snapshot look at your processing over different time periods. Learn how to use the Dashboard feature to understand your business processing. This video will explain common settings and best practices.

Activating your NMI Gateway

Activating your NMI gateway is simple. Upon receiving your “Welcome to Dharma” email, you’ll also receive an email directly from NMI, with login instructions! Simply follow the link provided in the email, agree to the terms/conditions, and you’re all set!

Running a sale in NMI

Once logged into the NMI gateway, running a sale through the Virtual Terminal is easy. Watch a video and get step-by-step instructions.

Refund a sale in NMI

Once logged into the NMI gateway, refunding a sale through the Virtual Terminal is easy. Remember – if you are working with a transaction you ran today, you’re better off voiding!