First Data provides an easy-to-use online, interactive Terminal Demo so that you can quickly see how to perform common functions on your device.
Categories: Terminal Support
PAX Terminal instructions and help
Vx520 instructions and help
View step by step instructions for common transactions, and download user guides to print and keep near your terminal.
What should I do if my terminal breaks?
Are terminals required? Can I use a Credit Card Imprinter?
Are terminals required? If you’re accepting credit cards in person, a credit card terminal is usually the best option – but not always! Typically, we recommend credit card terminals for merchants who are in the following categories:
What is NFC (Near Field Communication) and what is Apple Pay?
What is EMV (Euro-Mastercard-Visa), or chip card acceptance?
EMV, otherwise known as Chip Cards, are the new payment technology adopted by the card associations. You’ll also hear it called “Chip and Pin” or “Chip and Signature” – but not matter the moniker, it’s important that all in-person merchants accept EMV transactions.