What's wrong with free equipment?Merchant account providers sometimes offer seemingly “free” equipment, but this is often a bait and switch tactic. The bait is the low-cost or free equipment, while the switch is the hidden fees, long-term contracts, or inferior equipment that gets pushed on the unsuspecting merchant. The merchant [...]
FD-150 Terminal Guide Click here for the First Data interactive FD-150 Terminal Guide Download the Quick Reference GuideClick here to download a two-sided Quick Reference Guide that you can print and keep next to your FD-150 terminal. Click here to download a Setup Guide to walk you through the initial [...]
Watch a few basic videos to see how it works! Watch an EMV sale on a PAX s80 Learn how to VOID a sale on a PAX s80 See how easy it is to process Apple Pay or NFC payments Watch how fast it is to settle your PAX s80 terminal Downloadable [...]
Sale - Swipe/DipAlways swipe/dip if you can! You’ll get lower rates, and better chargeback protection. Download guides at the bottom of this page for instructions on keying in sales. Select SOFTPAY-FDMS (if option appears) Swipe/Dip Customer’s Card Key Amount of transaction Select Payment type (if option appears) Press Enter Select [...]
It’s late, and your terminal just broke. What to do? First things first – let’s see if it can be fixed remotely! Often times, terminals can be updated remotely to address software issues. Your terminal should have a sticker on the side, displaying a 24-hour help number. If you don’t [...]
Are terminals required? If you’re accepting credit cards in person, a credit card terminal is usually the best option – but not always! Typically, we recommend credit card terminals for merchants who are in the following categories: Low-average-ticket merchants usually prefer terminals. This is due to the fact that terminals process [...]
You may be asking, “How do I add Apple Pay?” or, “How do I integrate Android Pay?” NFC (Near-Field-Communication) is a technology that’s been in mobile phones/tablets for quite some time. It’s an industry standard, meaning that the technology is shared by many different firms, and isn’t unique to a [...]
EMV stands for Euro-Mastercard-VisaIt’s a technology also referred to as “chip cards” and is currently widely used across the globe, originating in Europe over ten years ago. Instead of using the standard, magnetic stripe card to store credit card information, EMV technology allows for the sensitive credit card data to be stored [...]
A voice authorization occurs when your customer’s issuing bank is requesting more information about a transaction before approving. Often times, your terminal will prompt you for a Voice Authorization when a customer’s credit card has been recently compromised due to fraud, or if they’re purchasing a good/service that falls outside [...]
Dharma is able to provide almost any terminal your organization desires – so if you have specific needs, please reach out to us to determine compatibility, as we can typically work with most existing terminals. However, we proudly sell the First Data and VeriFone lines of terminals. First Data terminals, while [...]