What exactly is L2 & L3?When accepting a business or purchasing card, you can often save on your Interchange fees by providing certain data fields within the transaction. There are two levels of data that can be provided – Visa calls these Level 2 and Level 3, and Mastercard calls [...]
Getting to Know Payment LinksYou can review this video for an overview of Payment Links, or follow the step-by-step directions below for more detailed instructions. Finding Payment LinksThe first step to creating or managing a Payment Link is to Login to MX Merchant. Once you’ve done that, you select Settings [...]
Enabling MX InvoiceThe first step to using Recurring Payments is to login to MX Merchant, and ensure that MX Invoice is enabled. You can do this in the Apps section of MX Merchant. You can skip this step if you know Invoice is already active. Using Recurring PaymentsOnce MX Invoice is [...]
Getting to Know QuickPayYou can review this video for an overview of Quickpay, or follow the step-by-step directions below for more detailed instructions. Getting StartedThe first step is to login to MX Merchant, then select QuickPay from the options in the lefthand navigation. Using QuickPayQuickPay is an incredibly robust tool. [...]
MX Online ReportingMX merchant keeps the most recent two years of data available to you for reporting at all times. By default, MX Merchant only allows you to report on transactions, batches and deposits from January 1, 2021 forward. This is also true for monthly statements. But if you need [...]
Setting MX Merchant's Batch TimeWhen your MX Merchant account is first set up, the default batch time is set to 4:00 a.m. Unfortunately, Dharma cannot change that, you will have to set it yourself. But fear not, updating it is easy, and we’ve got full directions below. The first step [...]
MX actively protects against multiple simultaneous loginsTo start with, MX Merchant actively restricts the concurrent ability for users to be logged in to MX Merchant with the same user credentials from two different IP addresses within 6 minutes of one another. This is to ensure that no one has compromised [...]
Where do I find my users in MX Merchant?First off, only the Administrator of the MX Merchant account can create or manage users. You find user management in the Team section of Settings. To get here, Login into MX Merchant. Select Settings in the lower left hand navigation, and you [...]
MX Merchant has recently changed the underlying password strength requirements for all users. This is true whether or not you are using 2 Factor Authentication. All new passwords must meet the following requirements: One Uppercase Letter One Lowercase Letter One Number One Special Character (do not use @ or #) The [...]
Getting StartedA chargeback (reversal) is a form of customer protection provided by the issuing banks, which allows cardholders to file a complaint regarding fraudulent transactions on their statement. Everyone has the right to issue a chargeback with their bank. Even you and I have that right. And, just like with [...]