Voiding “cancels” a sale, whereas a refund is a separate, offsetting negative sale. If possible, it’s always better to void than refund.
If you’ve got a question, it’s probably been asked before!
Dharma offers next-day funding for card-present (retail) merchants, and 2-day funding for Virtual (card-not-present) merchants.
Yes, depending on your hardware solutions, your account can integrate with QuickBooks for easy accounting reconciliation.
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Learn who to call if you have questions or issues with your account.
Dharma no longer sells terminal paper. We suggest Amazon, Office Depot or other office product stores.
Dharma makes it easy to purchase new terminals. Fill out our equipment order form and we’ll deploy new terminals pronto.
Dharma will help you easily close your account down. If you’re only closing seasonally, then we don’t have a closure fee. Just be sure to re-open your account within six months. Otherwise, Dharma has a $25 closure fee when you close your account. A few important notes to keep in mind: Since we bill for our …
If you have an existing credit card terminal, it can sometimes be brought over to work on Dharma’s systems. There are several factors that determine if a terminal will be compatible or not, many of which are outside of Dharma’s control. So, know that we’ll do our best to bring over existing equipment, but we …
Changing your business name seems like a small thing… but a lot goes into that! Because we are federally required (per the Patriot Act) to disclose your credit card processing back to the IRS, we are required to open a new, separate account when your business entity changes. To be clear – this is NOT the same …