What determines funding?While we can safely predict that all Dharma merchants will have two-day funding, and many will even have one-day funding, there are a few issues that will affect your funding schedule. Funding depends on how you accept cards, what platform you process on (and if you meet that [...]
The Tax Identification Number is requiredAs part of our legal responsibility to ensure that all electronic payments can correctly be traced to a real company and real people, Dharma is required to collect the Tax Identification Number for every new account. For most businesses, this is your Employer Identification Number [...]
Let's set the stage first. Every time a sale processes, there are two unique steps. The first step is the authorization, which happens in real-time. The moment a card is swiped/dipped/keyed-in, the issuing bank of the customer’s card is contacted, and an authorization is generated. The card is either approved, or it’s declined. [...]
MX Merchant QuickBooks ExportSince all Dharma accounts are granted free MX Merchant access, you’ll always be able to login to the MX system and view past transaction data, which can be easily exported to an Excel file for QuickBooks import. Here are the steps you’d take to reconcile with QuickBooks: First, login [...]
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Do you need immediate support? See below for 24-hour help lines to get your business processing credit cards as quickly as possible. The number you’ll need to call depends on your Merchant ID or the type of support you require: Merchants with Priority Payments: Merchant ID begins with 8739, you’ll call 855-813-5293 Merchants with Priority [...]
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Dharma will help you easily close your account down. You can also close your account seasonally, just be sure to re-open your account within six months. Otherwise, your account will be closed permanently. A few important notes to keep in mind: Since we bill for our services the month AFTER processing, [...]
If you have an existing credit card terminal, it can sometimes be brought over to work on Dharma’s systems. There are several factors that determine if a terminal will be compatible or not, many of which are outside of Dharma’s control. So, know that we’ll do our best to bring [...]