Categories: General Questions
What’s the Difference between a Void and a Refund?
Voiding “cancels” a sale, whereas a refund is a separate, offsetting negative sale. If possible, it’s always better to void than refund.
How quickly will I receive my funds?
Dharma offers next-day funding for card-present (retail) merchants, and 2-day funding for Virtual (card-not-present) merchants.
How Can My Dharma Account Integrate With QuickBooks?
Yes, depending on your hardware solutions, your account can integrate with QuickBooks for easy accounting reconciliation.
Submit a ticket online for help!
Need some help? We’ve got you covered. Fill out our simple form so that we can fix your problem quickly!
Who do I call for support?
Learn who to call if you have questions or issues with your account.
Where do I order Paper and Supplies?
Dharma no longer sells terminal paper. We suggest Amazon, Office Depot or other office product stores.
Ordering new equipment/terminals
Dharma makes it easy to purchase new terminals. Fill out our equipment order form and we’ll deploy new terminals pronto.