Posted in Dharma's Culture, Social Responsibility.
As a B Corp, Are Your Vendors Green? Dharma Merchant Services is in the process of recertifying as a B Corp for the third time since our original 2009 certification....
View PostPosted in Customer Support, Industry News and tagged with convenience fees, fees.
...is a flat or fixed fee that can be assessed in a card-not-present environment that is a bona fide convenience, which is unusual to the merchant’s typical payment form. For...
View PostPosted in Customer Support, Industry News and tagged with emv.
...the future, since card issuing banks have begun to embed chips in replacement credit cards. For merchants in a card-present environment, EMV can also help protect against potential fraud. Here...
View PostPosted in Customer Support, Industry News.
...wave, since these can be easily facilitated by merchants calling into the network provider for reprogramming. For merchants that are still using dial-up terminals, the reprogramming process may be quite...
View PostPosted in Customer Support, Industry News.
...POS equipment – Verifone – that scammers posing as Verifone Help Desk agents are calling merchants to “test their payment terminals with phone cards.” Here’s how the scam works: Merchants...
View PostPosted in Customer Support.
B2B Transactions This support tip has to do with merchants who accept credit cards from other businesses, government agencies, and suppliers. The Card Brands (Visa/MC, etc.) have reduced pricing for...
View PostPosted in Customer Support.
Please Read Your Welcome Packet! In the “we told you so” department, Dharma always sends out a welcome email to our new merchants containing critical, relevant, important, essential, valuable, and...
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