Posted in Customer Support, Industry News and tagged with fraud.
...that can run 20,000 requests through a website could cost the merchant 5 to 10 cents for the gateway fee plus another 10 cents or so from the merchant service...
View PostPosted in Dharma, Fraud and tagged with Phishing Schemes.
...will feed you just enough information for you to think it is Dharma – they will say “This is your merchant services provider”, instead of “This is Dharma Merchant Services”;...
View PostPosted in Customer Support.
...to dispute a charge, which will result in a chargeback to the merchant and immediate debit to the merchant for the disputed sales amount. Two main types of common fraud...
View PostPosted in Uncategorized.
...one. Unfortunately merchants with other merchant services providers are most likely on a “tiered” model, where those providers would probably not reduce their rates and just pocket the difference themselves....
View PostPosted in Customer Support, Industry News and tagged with AVS, batching, best practices, contract, fraud.
Relationship & Responsibilities As your Merchant Service Provider (MSP), it’s Dharma’s job to ensure that your accounts are registered with the card brands, and to help you accept payments with...
View PostPosted in Industry News, Nonprofit.
...and some tips on navigating payment processing for nonprofits, as well as selecting the right merchant services for your organization. From in-person payment terminals and mobile-friendly card swipers to online merchant...
View PostPosted in Uncategorized.
...story of a funding hold working in favor of a merchant – we had a merchant accidentally run a $200 sale with a few extra zeroes at the end of...
View PostPosted in Customer Support.
...was for the wrong amount, or otherwise mistakenly made, a merchant can void that sale as long as the system has not yet settled the sale(s) to their merchant service...
View PostPosted in Dharma's Culture, Social Responsibility.
...ideologies, and other imaginable beliefs, so it was not surprising to hear from a merchant of ours who took issue with our post. We totally understand that not every merchant...
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Mastercard allows issuance of two distinct card types – Consumer and Business. Depending on your customer demographics, most card-present or “retail” merchants will receive predominantly Consumer cards. Read on to...
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