...their batch set to manual close. This is because most Clover devices are used in environments where tipping takes place, and the merchant will need to do tip adjustments before...
View FAQClover – Setting Batch Time
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Processing Payments with Poynt
...“basic” manner. Like the name denotes, the “terminal” app is designed to simply have you (the merchant) quickly enter a payment amount, and take the sale. That’s it – no...
View FAQCatalog/Inventory Setup in Poynt
...online dashboard. Some merchants use just one Catalog to store all of the items they sell. Others, especially restaurants, may have different several Catalogs for different ordering stations such as...
View FAQInterchange-Plus Pricing Examples
...fees were paid back to the card-association fees 10% of the fees were paid to Dharma Merchant Services As you can see, the vast majority of the fees are going...
View FAQSubmit a ticket online for help!
...(EIN) number, then we are required per IRS law to report your income under unique Merchant numbers. This means that we'll be required to open a new merchant account under...
View FAQAm I allowed to Surcharge, or pass my credit card costs onto my customers?
...stopping merchants from surcharging their purchases by favoring a specific payment type. The four states which it’s illegal to surcharge in are: Connecticut Maine Massachusetts California Other states have specific...
View FAQWhat Does the MCC Code Mean?
...Merchants: Merchants who need to “authorize” a transaction at the beginning of a booking (such as at a hotel or car-rental agency) and then charge that same card at a...
View FAQWhat is a Personal Guaranty?
A personal guaranty is part of our agreement stating that in the event that the business is unable to pay for merchant services fees, that you as an individual will...
View FAQI have multiple locations, how many accounts will I need?
If you have two independent locations, you’ll need two independent merchant accounts. The reason for this is two-fold: It helps avoid chargebacks from customers who don’t recognize a location on...
View FAQWhat is Visa CPS (Custom Payment Service)?
...consumers, Visa has defined several criteria that merchants must meet when submitting transactions through the network. These criteria are designed to help incentivize good behavior by merchants, to help reduce...
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