Where do I find my users in MX Merchant?First off, only the Administrator of the MX Merchant account can create or manage users. You find user management in the Team section of Settings. To get here, Login into MX Merchant. Select Settings in the lower left hand navigation, and you [...]
MX Merchant has recently changed the underlying password strength requirements for all users. This is true whether or not you are using 2 Factor Authentication. All new passwords must meet the following requirements: One Uppercase Letter One Lowercase Letter One Number One Special Character (do not use @ or #) The [...]
The BasicsThe Clover Healthcare App is designed to support most healthcare providers. Where it shines is in offices that only accept payments for healthcare-related services such as office visits, co-pays, HSA payments, and so on. By Clover’s design, the Healthcare App is restricted to use only on Clover Flex and [...]
Getting StartedA chargeback (reversal) is a form of customer protection provided by the issuing banks, which allows cardholders to file a complaint regarding fraudulent transactions on their statement. Everyone has the right to issue a chargeback with their bank. Even you and I have that right. And, just like with [...]
The MATCH List Let's get the acronym out of the way: MATCH stands for Member Alert to Control High-Risk. It was created and is managed by MasterCard as a means of compiling information on businesses, and their owners, whose credit card processing privileges have been terminated. This database is then [...]
Controlling MX Two Step AuthenticationAs of September 2020, all MX Merchant accounts will use Two Step Authentication as part of the login process. The code for the second step can be sent via SMS to a mobile device, or email to the account on file. This is mandatory for the [...]
e|tab is a complete solution for online ordering, with any form of fulfillment - curbside pickup, carryout, or delivery - that lets merchants quickly and easily move ordering online. e|tab is a fully hosted, cloud-based system that integrates directly into MX Merchant to provide a seamless way to interact with [...]
Who is e|tab for?e|tab is the perfect solution for a variety of merchants. While originally designed for restaurants (quick service, full service, catering, coffee & juice shops, bakeries), it is flexible enough to support other food and non-food related categories such as markets, grocery stores, convenience stores, liquor stores, farmers [...]
e|tab Pricinge|tab pricing has two components – a monthly fee of $59, which covers hosting and maintenance costs; and a per transaction charge – which is the standard Dharma virtual rate of 0.20% + $0.11 / transaction. Note – there is no setup fee. Depending on your processing volume, you [...]
How can I learn more about e|tab?Dharma is happy to assist you with e|tab in any way we can. If you are an existing merchant, please contact our Support Team, who can assist you with adding e|tab to your account. If you are a new merchant, please contact our Sales [...]