Categories: NMI Support

Activating your NMI Gateway

Activating your NMI gateway is simple. Upon receiving your “Welcome to Dharma” email, you’ll also receive an email directly from NMI, with login instructions! Simply follow the link provided in the email, agree to the terms/conditions, and you’re all set! Once you’re logged in, you’ll want to bookmark the link [...]

Running a sale in NMI

Once logged into the NMI gateway, running a sale through the Virtual Terminal is easy. To do so, simply: Select “Sale” on the left side Input all required fields – at a minimum, you’ll need to enter the Credit Card number, Expiration Date, and an amount. Dharma always recommends inputting all [...]

Refund a sale in NMI

Once logged into the NMI gateway, refunding a sale through the Virtual Terminal is easy. As a quick reminder, please view the differences between voids and refunds! To refund a sale, simply: Select “Refund” on the left side Click the Magnifying Glass to search for the transaction in question Use the filters to [...]

Create an Email Invoice in NMI

Once logged into the NMI gateway, sending an Invoice request to your client is easy. Once created, your client/customer will receive an email with an auto-generated invoice from you. The email will contain a secure payment link so that they can easily submit their credit card details and pay you [...]

Updating your AVS (Address Verification Settings)

This tutorial will show you how to set rules for accepting and rejecting transactions based on the address of the customer. You’ll receive step-by-step instructions for customizing address verification based on the processor and national or international transactions.

iSpyFraud Settings

In this tutorial, you’ll learn how to use this fraud protection tool to flag or block specific transactions running through your gateway account. You’ll discover how to set rules for transactions based on thresholds, user bans and exceptions, along with learning how to review flagged transactions, and access the status [...]

Customer Vault

Learn how Customer Vault can help you can store and secure customer data. You’ll also get step-by-step instructions for adding and managing customer information, including how to run a transaction from data already entered in the vault.

Report Configuration

In this tutorial, learn how to modify the fields in the Excel or CSV downloads that you get from the reporting screen in the gateway. You’ll discover how to create reports with only the data you need to see and how to select your custom report when downloading a report [...]

Setting up Merchant Defined Fields

Merchant defined fields are customizable fields that you create in the NMI gateway, so that you can store unique, custom information on a per-sale basis. Then, you can report on those fields! For example – you can have a drop-down question for “what department should this sale associate with” and [...]

Connecting a Shopping Cart to NMI

NMI connects with dozens of major shopping carts, and has detailed integration documentation for most shopping carts. You can view the list of compatible shopping carts, here. In addition to integrating with most major shopping carts, NMI also directly integrates with WordPress, Drupal, and Joomla so that you can integrate payment processing [...]