Often times, we can continue to use your existing Authorize.net gateway, to minimize any disruption to your operations when you switch to Dharma. Whenever possible, we’ll re-use your gateway. However, sometimes we can’t! This is out of Dharma’s control, but sometimes your current processor will “own” your Authorize.net account. If [...]
You may be asking yourself how Authorize.net stays secure, and how your sensitive data stays safe. We’re happy to report that Authorize.net is one of the safest gateways out there, and has been around since 1996 helping merchants accept online payments. They’re well known as one of the most secure [...]
Authorize.net definitely allows you to securely store your customer’s sensitive data. This feature is called Customer Information Manager, or CIM for short. This service is included free of charge with all new Authorize.net accounts that Dharma opens. With CIM, you can easily enter your customer’s sensitive payment information for safe keeping. Authorize.net will allow [...]
Yes! Authorize.net makes it easy to create automatic, recurring payments. This service is known as Automated Recurring Billing, or ARB for short. With the ARB service, you can easily create “Set it and forget it” payments for your customers. A few common examples of ARB services are: Setting a monthly [...]
The most efficient way to become compliant is to call our contracted compliance partner, and they will guide you step-by-step through the process. Your compliance partner will depend on your Merchant ID number: If your Merchant ID starts with 8739, 5180, or 5544, you’ll have online access to PCI Compliance. Click here to learn [...]
It’s unfortunate, but some POS providers will require merchants to pay to switch their merchant service provider. This is one of the many practices Dharma doesn’t engage in. Although it’s becoming less common in our industry, we often hear stories of POS providers attempting to charge “change over” or “merchant switch” [...]
Many providers offer to lease their equipment with low, enticing offers. Merchants will be told, “pay only a few dollars per month to lease your terminal!” and everything sounds wonderful. The problem with most leasing programs is that merchants often get stuck with equipment they either don’t want/need, or can’t afford. [...]
All new First Data, Ingenico and VeriFone terminals sold by Dharma carry a 1-year manufacturer warranty. And, PAX credit card terminals sold by Dharma carry a 2-year manufacturer’s warranty for all defective hardware. You can sleep well at night knowing that your new terminal is covered.
It is possible that a terminal may no longer be supported by the processing networks. This is common on terminals that are more than a couple of years old, as most terminals have at least a 3-5 year lifespan. This can happen for a few reasons: Often times, terminals become [...]
If you need Apple Pay terminals, yes, you can accept Apple Pay with Dharma terminals! All new terminals that Dharma sells are Apple Pay compatible, and are also compatible with other NFC (Near-Field-Communication) devices. That means Google Wallet too! This feature is turned on automatically on all new Verifone and [...]