Posted in Customer Support, Industry News.
AMEX Violated the Law Earlier this summer, a federal court ruled that American Express violated the law by prohibiting merchants from influencing a cardholder’s payment choice. As a result, merchants may now favor any card brand, with some restrictions, such as: not making untrue statements about the cost of accepting [...]
Read MorePosted in Customer Support, Industry News and tagged with FAQ, support.
EMV Lack of Preparedness EMV is ... the ... bane ... of ... our … existence these days! For those brick-and-mortar merchants that are affected by the migration of the card industry from mag swipe technology to chip-embedded cards, Dharma is flabbergasted by the lack of preparedness of our industry [...]
Read MorePosted in Customer Support.
Terminal Issues With Hypercom This is related to our recent EMV blog, and affects any merchant that is currently using a Hypercom (also known as Equinox) terminal at the point of sale. Dharma has been informed by each of our back-end processors to notify such merchants not to re-boot or re-start [...]
Read MorePosted in Dharma's Culture, Nonprofit, Social Responsibility.
Yes, Philanthropy Matters I am picking up on a recent posting and theme, Business as a Force for Good, challenging business to be the change we seek and to shift from small world thinking to a whole world mindset. Since then I moderated a panel for the San Francisco Conscious Capitalism chapter on [...]
Read MorePosted in Merchant of the Month.
Merchant of the Month – Back To The Roots Back in 2012, we began processing for a merchant that we met at the San Francisco Green Festival. At the time, Oakland-based Back to the Roots founders Alejandro Velez and Nikhil Arora had discovered a use for discarded coffee grounds by seeding [...]
Read MorePosted in Dharma's Culture, Social Responsibility.
Business As a Force for Good? As we enter into this autumn season, there is a lot going on in the world that may be distracting, like the euro immigrant crisis, polarizing political primaries, incredible deception of Volkswagen, possibility of a government shutdown due to congressional bickering, income inequality in America [...]
Read MorePosted in Customer Support, Industry News.
EMV, EMV, EMV We have addressed the coming of this chip card initiative a number of times, but due to industry-wide confusion, we will continue to address the relevancy and issues that surface. First and foremost, the acceptance of chip enabled credit and debit cards do not affect the way [...]
Read MorePosted in Customer Support, Industry News.
Beware of Verifone SCAM Dharma has been made aware of a scam that is relevant to our recent EMV Process posting. Dharma has been notified by one of the largest manufacturers of POS equipment – Verifone – that scammers posing as Verifone Help Desk agents are calling merchants to "test their payment [...]
Read MorePosted in Dharma's Culture, Social Responsibility.
What Is the “Pursuit of Happiness”? In keeping with the theme of happiness, our Dharma team has had a lot of conversation about this quality of life, and one that escapes so many people. As referenced in the U.S. Declaration of Independence, this describes the right to pursue what makes [...]
Read MorePosted in Dharma's Culture, Social Responsibility.
Dharma’s B Corp Merchants This month we are straying from highlighting just one merchant as we wish to honor all the B Corps that have chosen to work with Dharma Merchant Services for their payment processing solutions. We hope you’ll find your way to purchase goods and services from these amazing, mission-aligned [...]
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