Archives: FAQs

What do Dharma Statements look like?

Dharma’s statements are generated monthly, and are easy to read. You can also download past monthly statements through your free online portal! All statements will clearly show interchange fees along with Dharma margins. Easy to read, easy to understandDharma statements are easy to read, and will be mailed to you monthly, [...]

How does Dharma compare costs?

Where to begin?This seems like a basic question, but it’s often the most challenging part. One of the inherent problems when comparing costs in the merchant services industry is that providers use many different pricing models. Often times, it’s tough to compare different pricing models, since certain models intentionally exclude [...]

Updating (reprogramming) my terminal

If you have an existing credit card terminal, it can sometimes be brought over to work on Dharma’s systems. There are several factors that determine if a terminal will be compatible or not, many of which are outside of Dharma’s control. So, know that we’ll do our best to bring [...]

Corporate name/Legal entity changes

Changing your business name seems like a small thing… but a lot goes into that! Because we are federally required (per the Patriot Act) to disclose your credit card processing back to the IRS, we are required to open a new, separate account when your business entity changes. To be clear – [...]

MX Merchant – Retrieving Statements

It’s easy to get your past statements from MX. To do so, simply follow these steps: First, login to MX at www.mxmerchant.com Select Account in the lefthand navigation Select Merchant Services in the options that appear In the righthand pane select the pop-up at the top that says “General” and [...]

What am I responsible for?

It’s a reasonable question – and a good one to ask. Consider credit cards like any other form of payment. All payment forms carry an inherent risk. Someone can pay you by check, but the check can bounce. You can accept cash, but your store can be broken into or [...]