Archives: FAQs

Setting up Clover

Clover MiniClick to view a Step-by-Step Activation Guide, or watch the below video for a quick introduction on how to easily get your Clover Mini system ready to go. Clover StationClick to view a Step-by-Step Activation Guide, or watch the below video for a quick introduction on how to easily get [...]

Why is daily settlement (batching) important?

To set the stage – there are two distinct portions of any credit card transaction. The first is known as the authorization, which happens in real-time, when you swipe/dip/key the card into your system. You’ll receive a real-time response from the card-issuing bank of “approved” or “declined”. The second step [...]

How do I use the First Data FD-150 terminal?

FD-150 Terminal Guide Click here for the First Data interactive FD-150 Terminal Guide Download the Quick Reference GuideClick here to download a two-sided Quick Reference Guide that you can print and keep next to your FD-150 terminal. Click here to download a Setup Guide to walk you through the initial [...]

What is Future Delivery?

future delivery

What is Future Delivery?You may be wondering, “why is an annual membership risky?” – great question! First, let’s define a term that we can use throughout this discussion. Whenever you (the merchant) sell a good/service that you haven’t delivered yet, then you are engaging in future delivery. Just like it sounds, future delivery [...]

How do I use the PAX s80 terminal?

Watch an EMV sale on a PAX s80 Learn how to VOID a sale on a PAX s80 See how easy it is to process Apple Pay or NFC payments Watch how fast it is to settle your PAX s80 terminal

Can I read Testimonials about Dharma?

"Dharma has, hands down, the absolute best advertising and sales transparency I’ve seen anywhere in the industry. They only use interchange-plus pricing, and they have no early termination fees, no annual fees, no monthly minimums, no application fees, and no added PCI compliance fees. I’m not sure how they manage [...]

EMV for Restaurants and Tip-Accepting Merchants

What's the deal with EMV for Restaurants?EMV cards (otherwise known as “Chip” cards) are the way of the future. If you haven’t seen them already, you will soon as merchants are required to start accepting EMV transactions in October of 2015. For many retailers, this transition will be easy and smooth. [...]

How Can My Dharma Account Integrate With QuickBooks?

MX Merchant QuickBooks ExportSince all Dharma accounts are granted free MX Merchant access, you’ll always be able to login to the MX system and view past transaction data, which can be easily exported to an Excel file for QuickBooks import. Here are the steps you’d take to reconcile with QuickBooks: First, login [...]

Am I allowed to Surcharge, or pass my credit card costs onto my customers?

Technically, you are allowed to surcharge your customers for credit card transactions, but there are several specific restrictions you need to be aware of: There are four states which actively prohibit this practice by law. These laws were created with the intention of protecting consumers, and stopping merchants from surcharging [...]