Once logged into the NMI gateway, refunding a sale through the Virtual Terminal is easy. Remember – if you are working with a transaction you ran today, you’re better off voiding!
Refund a sale in NMI
Archives: FAQs
Create an Email Invoice in NMI
Updating your AVS (Address Verification Settings)
iSpyFraud Settings
Customer Vault
Report Configuration
Setting up Merchant Defined Fields
7 Powerful Strategies to Improve Your ECommerce Site
What’s the Difference between a Void and a Refund?
Voiding “cancels” a sale, whereas a refund is a separate, offsetting negative sale. If possible, it’s always better to void than refund.
Chip+PIN or Chip+Signature?
Chip+PIN is the “strongest” encryption method since it’s much harder to steal a PIN than fake a signature. Currently, most US banks issue Chip+Signature cards. As time moves on, they’ll migrate towards Chip+PIN.