What determines funding?While we can safely predict that all Dharma merchants will have two-day funding, and many will even have one-day funding, there are a few issues that will affect your funding schedule. Funding depends on how you accept cards, what platform you process on (and if you meet that [...]
Everything you need in one placeAll accounts come with free access to MX Merchant. With MX Merchant, you can manage the entire payment process from one login: Quick-Payments through an easy Virtual Terminal. Simple, fast, and intuitive payments that only take a moment to process. Customer Database to securely store your customer’s [...]
Dharma can work with many different types of merchants, but we don’t process for high-risk industries. A high-risk industry is defined as an industry that historically deals with more chargebacks, fraud, business closures, and federal regulation issues. As such, a different type of processing bank specializes in these types of accounts. Because [...]
When opening a new account, there are few documents we’ll always need: Voided Check, or proof of your bank account in the form of a bank letter, signed by your bank representative. Proof of your legal entity, typically in the form of an IRS letter or any other document showing [...]
How long does the setup process take? Usually, a new merchant account setup can be happen in 2-3 business days, after receiving all of the requested documentation. Dharma is happy to “Rush” the process for any application, meaning that under the right circumstances, a new account setup can happen within one [...]
Here at Dharma, we do things differently. Our employees don’t work on commission, and we don’t engage in “upselling” or the normal bait-and-switch tactics you may have experienced in the past. Our agents will work with you to ensure that your account is setup how you need it, without pressure [...]
Your account parameters define your merchant account with Dharma. We have to build a “profile” for your business, so that we can look out for anomalies like fraud, accidental processing, and theft. It’s important that we understand how your business operates, so that we can spot trends or patterns in [...]
Unfortunately, Dharma will not be able to assist with this portion of the changeover. Because a merchant account is a financial service that is regulated by the US government, there are very strict rules about who has the ability to discuss and release specific information and make changes on accounts. [...]
Usually, the answer to this question is no. However, there are instances where we may require two separate accounts for your online and retail sales. Typically, if your business is an in-person, retail establishment and you need to add just a few online orders every month, we can add that to [...]
If you have two independent locations, you’ll need two independent merchant accounts. The reason for this is two-fold: It helps avoid chargebacks from customers who don’t recognize a location on their bank statement. Many banks now post detailed information about charges, and seeing the wrong address associated with a charge may [...]