International sales work the same way as domestic sales, in that each international card will still have an underlying interchange-rate. The only difference when processing an international sale is that as the merchant, you’ll be subject to additional fees that are assessed directly by the card associations, to help cover [...]
A reserve is a risk-mitigation tool that helps processors and merchants ensure that there funds available to cover unforeseen losses. When accepting credit cards, there are certain risk factors that increase a merchant’s probability to incur disputes/chargebacks, fraud, or business closure. For these scenarios, it’s helpful for the Merchant Service [...]
Your refund ratio is defined by Visa/Mastercard as total count of refunds, divided by your total count of sales, for any given time period. For example – if during the month of January you processed 500 sales, and had 10 refunds, your refund ratio would equal 10/500, or 2.00%. This would be considered an acceptable [...]
Your chargeback ratio is defined by Visa/Mastercard as total count of chargebacks, divided by your total count of sales, for any given time period. For example – if during the month of January you processed 500 sales, and had 4 chargebacks, your chargeback ratio would equal 4/500, or 0.80%. This would be [...]
Yes, Dharma does offer ACH merchant services check processing. We have several different programs, depending on your needs. Read on to see which program will best suit your needs. Please note, a Dharma Merchant Account is required in order to accept ACH Payments, even if you don’t intend to accept credit [...]
When you accept PIN debit transactions, you’re processing over different networks than what Visa/Mastercard/AMEX use. These PIN networks are managed separately, and charge annual fees for their usage to MSPs like Dharma. Dharma always passes these fees through at cost. Each PIN debit network has a different annual fee, ranging between $8 and [...]