How Does Pricing Work?

How much do international sales cost?

International sales work the same way as domestic sales, in that each international card will still have an underlying interchange-rate. The only difference when processing an international sale is that as the merchant, you’ll be subject to additional fees that are assessed directly by the card associations, to help cover the costs of exchange rate …

Comparing to a Tiered Pricing model

What is Tiered Pricing, and why is it bad? It’s not that tiered pricing is inherently bad. It’s just that tiered pricing models typically don’t disclose the underlying interchange rates — which incentivizes merchant service providers to overcharge their merchants. If you’re on tiered pricing, it doesn’t necessarily mean that you’re getting an unfair deal. …

What is Interchange?

Interchange is the underlying cost of every credit-card transaction. It’s what every provider pays back to your customer’s issuing bank.

Pricing Examples

See how a sample transaction breaks down, and learn where your fees go.

Why can’t you tell me exactly what my rate will be?

We highly recommend reading through our “What is Interchange?” and “What is Interchange-Plus Pricing?” pages, as they’ll discuss this topic in more depth. But, we understand the desire for a quick answer. The answer to “Why can’t you tell me what my rate will be?” is Because Dharma’s fees are directly related to the costs Dharma …

What is the PCI Compliance Fee?

Dharma has a $7.95/month fee PCI compliance fee to complete the Self-Assessment Questionnaire (SAQ) and for web-scanning. Web scanning is required per PCI Compliance regulations for any merchant processing over an Internet (IP) connection – so this will impact online/virtual merchants, and any merchant who connects their credit card terminal to an ethernet (IP) connection. Dharma partners with …

What is the Voice Authorization fee?

Dharma has a $1.50/voice authorization fee. Most merchants will never utilize this service. A voice authorization is occasionally requested by Visa/MasterCard if there are potentially fraudulent indicators on a retail sale. For example, your customer may have recently placed a fraud alert on their credit card for large transactions, and is attempting to run a …

What is the wireless fee?

Dharma’s monthly wireless fee is $20, and is only assessed for merchants using wireless terminals. Dharma operates on the T-Mobile networks, and does not require a contract directly with T-Mobile. We will setup all of the wireless services on your behalf!

What is the chargeback fee?

Dharma’s chargeback fee is $20. A chargeback occurs when one of your customers disputes a sale with their credit card company. Visa/MasterCard have a specific process that both parties will follow during a dispute, called the chargeback process. When representing you in the chargeback dispute, we will communicate directly with the issuing bank and will also …