PIN vs. Signature - What's the Difference?There are two basic types of debit transactions – PIN Debit, and Signature Debit. You could consider card-not-present debit card transactions as a third type, but since you have no control over them, let’s just set that aside. PIN Debit occurs when a customer [...]
Our accounts are all structured for gross deposits. That means that we’ll deposit full transaction amounts into your bank account, and then take all of our fees out as one lump-sum, in the month following processing. For example, let’s say you took 10 donations of $500 each during the month of [...]
Yes, Dharma has a $15 monthly fee. This is assessed as part of your monthly billing and covers statement preparation and customer support.
We are proud to offer the new American Express OptBlue program! All Dharma accounts include American Express acceptance – as the merchant, you can choose to utilize American Express, or not. It’s up to you! American Express is now more affordable than ever, allowing you to accept this major card brand [...]
Let’s perform a few sample transaction so you can see how all of this works. In these example, we’ll use common consumer card types that retailers accept. (See Visa Consumer rates and Mastercard consumer rates). Bear in mind that specific industries will be subject to different rates, but these are [...]
We highly recommend reading through our “What is Interchange?” and “What is Interchange-Plus Pricing?” pages, as they’ll discuss this topic in more depth. But, we understand the desire for a quick answer. The answer to “Why can’t you tell me what my rate will be?” is Because Dharma’s fees are directly [...]
Dharma does not charge extra for PCI, but you are required to complete the Self-Assessment Questionnaire (SAQ) and web-scanning. Web scanning is required per PCI Compliance regulations for any merchant processing over an Internet (IP) connection – so this will impact online/virtual merchants, and any merchant who connects their credit [...]
Dharma has a $1.00/voice authorization fee. Most merchants will never utilize this service. A voice authorization is occasionally requested by Visa/Mastercard if there are potentially fraudulent indicators on a retail sale. For example, your customer may have recently placed a fraud alert on their credit card for large transactions, and [...]
This will not apply to most merchants. Dharma’s monthly wireless fee is $20, and is only assessed for merchants using wireless terminals like the PAX s90. Dharma operates on the T-Mobile networks, and does not require a contract directly with T-Mobile. We will setup all of the wireless services on [...]
Dharma’s chargeback fee is $25. A chargeback occurs when one of your customers disputes a sale with their credit card company. Visa/Mastercard have a specific process that both parties will follow during a dispute, called the chargeback process. When representing you in the chargeback dispute, we will communicate directly with the [...]