Tags: Support

What is a batch fee?

Dharma does not have a batch fee. With other firms, batch fees are assessed on every day that transactions are sent in for processing, regardless of how many transactions are processed. Batch fees are paid if you process one transaction or one hundred. So, if your business is open every day, [...]

What are card brand (NABU, assessment) fees?

What are these strange and mysterious fees? Card Brand Fees (also known as Card Association Fees) are the fees that are actually paid back to Visa/Mastercard/Discover. These are also commonly referred to as NABU fees (Network Access and Brand Usage fees). Most merchants don’t realize that the vast majority of the fees [...]

What is the FANF fee?

FANF stands for Fixed Acquirer Network Fee. This fee is assessed directly by Visa, and is assessed based on how much volume your account processes per month. Dharma does not mark this fee up! In-person (Card-Present) accounts have lower FANF fees than Online (Card-Not-Present) accounts. The FANF will not apply to [...]

1099-K Questions

What's a 1099 Form? Starting in 2011, the IRS began mandating that all Merchant Service Providers, like Dharma, report income back to the IRS on an annual basis. Per federal law, we are required to report this information to the IRS. 1099-K forms will include the gross processing figures for [...]

How much do international sales cost?

International sales work the same way as domestic sales, in that each international card will still have an underlying interchange-rate. The only difference when processing an international sale is that as the merchant, you’ll be subject to additional fees that are assessed directly by the card associations, to help cover [...]

Check ACH Processing

Yes, Dharma does offer ACH merchant services check processing. We have several different programs, depending on your needs. Read on to see which program will best suit your needs. Please note, a Dharma Merchant Account is required in order to accept ACH Payments, even if you don’t intend to accept credit [...]

Why is my Funding Delayed?

A “Funding Hold” is when your transactions process, but the money doesn’t get deposited into your bank account. Most of the time, funds are held because the transaction processed fell outside of your typical processing parameters. Our risk protection team regularly monitors all accounts, and looks for abnormal trends, discrepancies, [...]

PIN Debit Annual Fees

When you accept PIN debit transactions, you’re processing over different networks than what Visa/Mastercard/AMEX use. These PIN networks are managed separately, and charge annual fees for their usage to MSPs like Dharma. Dharma always passes these fees through at cost. Each PIN debit network has a different annual fee, ranging between $8 and [...]