Sale - Swipe/DipAlways swipe/dip if you can! You’ll get lower rates, and better chargeback protection. Download guides at the bottom of this page for instructions on keying in sales. Select SOFTPAY-FDMS (if option appears) Swipe/Dip Customer’s Card Key Amount of transaction Select Payment type (if option appears) Press Enter Select [...]
Please Note: Swipers are not currently available due to supply chain issues. We have no ETA on when they will become available again. Authorize.net makes it very easy to swipe/dip credit cards through your existing account! All Authorize.net accounts will allow you to both swiped transactions and EMV (chip card) [...]
The first thing that happens is that you’ll be subject to a $39.95/month fee. This fee is meant as an incentive to complete your PCI compliance. Completing your annual questionnaire will help us ensure that you’re processing cards in a safe and secure manner. If you choose NOT to complete [...]
What makes a POS different from a credit card terminal? Fundamentally, a POS system has several advanced features that credit card terminals don't have. A credit card terminal is designed with one basic premise - to process credit cards. Some terminals can also connect to a check reader or can [...]
You’d be surprised, but there is a lot that a company can do to reduce its environmental impact. Here at Dharma, we’re always looking for ways to make our footprint smaller, and to be as efficient as possible. Between smart energy usage, encouraged use of public transportation, going paperless, and [...]
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Processing a refund, credit, or void is a simple task with Authorize.net. Watch the video below to see how it’s done. Need more help? Authorize.net has put together a great resource for their merchants, and you can read about all of the new features of your account, in their Getting [...]
It’s late, and your terminal just broke. What to do? First things first – let’s see if it can be fixed remotely! Often times, terminals can be updated remotely to address software issues. Your terminal should have a sticker on the side, displaying a 24-hour help number. If you don’t [...]
No! You do not. All new accounts built by Dharma include free online access. Part of that online access includes your PCI compliance questionnaire, provided by Viking Cloud / PCI Protection. Simply login with your supplied credentials, and you’ll be able to complete your entire PCI compliance requirements. Easy!