Tags: Support

How does Dharma bill for services?

Our accounts are all structured for gross deposits. That means that we’ll deposit full transaction amounts into your bank account, and then take all of our fees out as one lump-sum, in the month following processing. For example, let’s say you took 10 donations of $500 each during the month of [...]

Is there a monthly fee?

Yes, Dharma has a $15 monthly fee. This is assessed as part of your monthly billing and covers statement preparation and customer support.

What are the American Express costs?

We are proud to offer the new American Express OptBlue program! All Dharma accounts include American Express acceptance – as the merchant, you can choose to utilize American Express, or not. It’s up to you! American Express is now more affordable than ever, allowing you to accept this major card brand [...]

How do I import/edit my Inventory Items?

clover mobile

To import/edit your inventory items, you’ll need to use your Clover credentials and login to the Web Dashboard. Once logged in, you’ll want to follow the instructions on this page to download a template for your inventory items, which you can then fill-out and re-import. The basic steps are: Download the [...]

Where do I get Clover Support?

Clover POS is not only easy-to-use, but it’s easy to get assistance and help, too. With an extensive knowledge base and “How-To” section, you’ll never be alone with Clover. (844) 864-5449 is the Dharma / Priority Payments 24-hour dedicated phone support, just for the Clover system. If asked for your merchant number, [...]

Downloading Marketplace Apps

Apps to help your Business SucceedClover allows full access to their app store, so that you can get the additional tools you need to run your business like a pro. Download apps made by Clover, or apps that have been created by third-party developers to help you integrate with outside [...]

Customizing Clover for your Business

Clover for any Business TypeClover is designed to be customized for every type of business. Clover has easy step-by-step instructions for three major business types: Full Service (Sit Down) Restaurants: Customize Clover to show tables and servers, and adjust your tips at the end of every night. Easily run server [...]

Setting up Clover

Clover MiniClick to view a Step-by-Step Activation Guide, or watch the below video for a quick introduction on how to easily get your Clover Mini system ready to go. Clover StationClick to view a Step-by-Step Activation Guide, or watch the below video for a quick introduction on how to easily get [...]

Why is daily settlement (batching) important?

To set the stage – there are two distinct portions of any credit card transaction. The first is known as the authorization, which happens in real-time, when you swipe/dip/key the card into your system. You’ll receive a real-time response from the card-issuing bank of “approved” or “declined”. The second step [...]