Tags: Support

Chip+PIN or Chip+Signature?

This is a big question for retail merchants these days. Many merchants find themselves asking, “Do I need to accept PIN-debit?” Historically, the answer to this question depended on many factors, primarily cost differences and time saved with PIN entry. However, with the advent of EMV technology and regulations, PIN [...]

What is Factoring?

First, let’s define factoring. Factoring is the act of accepting credit card payments on behalf of another business/organization. For example – let’s say you own a bakery, accepting payments for cookies, cakes, etc. Let’s also pretend that you start a side-business selling car parts on the internet. If you were to start taking payments for [...]

What is Address Verification?

Address Verification is a very important step in any card-not-present sale. Whenever you accept a card without physically seeing the card, you inherently run a much higher risk of accepting a fraudulent card. As a merchant, you want to do everything in your power to reduce that risk. There are [...]

Compare Gateways

($0.05/invoice)Included($10/month)Included ($15/month)($20/month, $0.35/transaction)Included ($10/ month, 0.75% of volume)   MX Merchant Authorize.Net Monthly Fees Free! $10/month Transaction Fees Free! $0.05/transaction Virtual Terminal Included Included Recurring Billing $10/month Included Customer Vault Included Included Fraud Protection Included Included Level 2 Processing $20/month Included Level 3 Processing Included with Level 2 Not Available Inventory [...]

Connecting a Shopping Cart to NMI

NMI connects with dozens of major shopping carts, and has detailed integration documentation for most shopping carts. You can view the list of compatible shopping carts, here. In addition to integrating with most major shopping carts, NMI also directly integrates with WordPress, Drupal, and Joomla so that you can integrate payment processing [...]

Entering Test Mode for NMI

The NMI gateway allows you to enter “Test Mode” so that you can make edits to the gateway and test your website connection, without passing through live values. This is perfect if you’re working with a developer or a custom integration and you need to ensure that the connections to [...]

Void a Transaction in NMI

Once logged into the NMI gateway, voiding a sale through the Virtual Terminal is easy. As a quick reminder, please view the differences between voids and refunds! To void a sale, simply: Select “Void” on the left side Click the Magnifying Glass to search for the transaction in question Use the [...]

Clover Warranty

What's Eligible for a Swap? Big Devices. Clover is provided directly by First Data, and as such, they have specific warranty information based on each product. All main Clover devices (Station, Mini, and Flex) are covered by a one-year, full swap-out warranty. Basically, if any of your main Clover hardware devices become defective [...]

Lodging/Hotel/Auto-Rental Merchants

Why are Lodging/Auto-Rental merchants different?Many merchants and customers are unaware that Lodging and Auto-rental companies have different requirements for credit card processing. You may be asking yourself… why? The main reason is due to the fact that these merchant types allow for credit cards to have extended authorizations. Think about the last [...]