The Poynt Smart Terminal, equipped with a built-in printer, utilizes thermal printer paper to print receipts and Settlement reports. Thermal printers do not utilize ink, so that won’t require any replacement. You will, however, need to order receipt paper rolls to continue to print paper receipts. Purchasing Paper Rolls OnlinePurchasing receipt paper rolls [...]
It’s late, and your terminal just broke. What to do? First things first – let’s see if it can be fixed remotely! Often times, terminals can be updated remotely to address software issues. Your terminal should have a sticker on the side, displaying a 24-hour help number. If you don’t [...]