MX Merchant has great customer support. Call for live assistance at 800-935-5961, or login to your account to view the help section or initiate a live chat.
How do I get MX support?
Tags: Knowledge Base
MX Merchant – Retrieving Statements
Since all Dharma accounts come with access to MX Merchant, you can easily run reports and download statements from the MX merchant platform.
How do I change my Password in MX?
MX will allow you to keep up-to-date on your new account. You can download statements and sales reports, view chargebacks, and complete PCI compliance.
Logging into MX for the first time
MX will allow you to keep up-to-date on your new account. You can download statements and sales reports, view chargebacks, and complete PCI compliance.
What am I responsible for?
I’ve found a suspicious sale (or more) – what next?
Time is of the essence – be sure to void/refund all impacted sales, and enable all fraud filters in Authorize.net.
Chargebacks and Retrievals
Setting proper account parameters
Best practices
Accepting International sales
