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Tags: Knowledge Base
Can I read Testimonials about Dharma?
"Dharma has, hands down, the absolute best advertising and sales transparency I’ve seen anywhere in the industry. They only use interchange-plus pricing, and they have no early termination fees, no annual fees, no monthly minimums, no application fees, and no added PCI compliance fees. I’m not sure how they manage [...]
EMV for Restaurants and Tip-Accepting Merchants
What's the deal with EMV for Restaurants?EMV cards (otherwise known as “Chip” cards) are the way of the future. If you haven’t seen them already, you will soon as merchants are required to start accepting EMV transactions in October of 2015. For many retailers, this transition will be easy and smooth. [...]
How Can My Dharma Account Integrate With QuickBooks?
MX Merchant QuickBooks ExportSince all Dharma accounts are granted free MX Merchant access, you’ll always be able to login to the MX system and view past transaction data, which can be easily exported to an Excel file for QuickBooks import. Here are the steps you’d take to reconcile with QuickBooks: First, login [...]
Am I allowed to Surcharge, or pass my credit card costs onto my customers?
Technically, you are allowed to surcharge your customers for credit card transactions, but there are several specific restrictions you need to be aware of: There are four states which actively prohibit this practice by law. These laws were created with the intention of protecting consumers, and stopping merchants from surcharging [...]
What documents will Dharma ask for?
When opening a new account, there are few documents we’ll always need: Voided Check, or proof of your bank account in the form of a bank letter, signed by your bank representative. Proof of your legal entity, typically in the form of an IRS letter or any other document showing [...]
What is Authorize.net?
Authorize.net is a type of payment gateway, or gateway for short. A payment gateway is the online-equivalent of a credit card terminal. The payment gateways’ job is to encrypt, and then securely authorize a credit card transaction. Payment gateways are fundamentally required when accepting a credit card transactions online, because they’re [...]
Submit a ticket online for help!
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Activating your account
Once you purchase an Authorize.net account, activation is a simple process. Most merchants can get their account up and running in about 30 minutes. See below for an overview of the process. Activating your new account Open the Activation Email: When Dharma sets up your Authorize.net account, the welcome email will [...]
Who do I call for support?
Do you need immediate support? See below for 24-hour help lines to get your business processing credit cards as quickly as possible. The number you’ll need to call depends on your Merchant ID or the type of support you require: Merchants with Priority Payments: Merchant ID begins with 8739, you’ll call 855-813-5293 Merchants with Priority [...]