Yes. All merchants who accept credit cards are required to become PCI compliant by the card associations. If your organization chooses not to become compliant, the organization will be subject to a monthly non-compliance fee of $39.95. In addition, any fines/fees related to a data breach would be the responsibility [...]
Dharma does not charge extra for PCI, but you are required to complete the Self-Assessment Questionnaire (SAQ) and web-scanning. Web scanning is required per PCI Compliance regulations for any merchant processing over an Internet (IP) connection – so this will impact online/virtual merchants, and any merchant who connects their credit [...]
Dharma has a $1.00/voice authorization fee. Most merchants will never utilize this service. A voice authorization is occasionally requested by Visa/Mastercard if there are potentially fraudulent indicators on a retail sale. For example, your customer may have recently placed a fraud alert on their credit card for large transactions, and [...]
This will not apply to most merchants. Dharma’s monthly wireless fee is $20, and is only assessed for merchants using wireless terminals like the PAX s90. Dharma operates on the T-Mobile networks, and does not require a contract directly with T-Mobile. We will setup all of the wireless services on [...]
Dharma’s chargeback fee is $25. A chargeback occurs when one of your customers disputes a sale with their credit card company. Visa/Mastercard have a specific process that both parties will follow during a dispute, called the chargeback process. When representing you in the chargeback dispute, we will communicate directly with the [...]
Address Verification Services are included free of charge at Dharma. For our Virtual accounts, this fee is included in our $0.11/transaction margin, since we feel that all merchants should be utilizing the Address Verification Services (AVS). AVS helps you protect against fraud by forcing your customers to input the address information associated [...]
Dharma charges a $49.00 account closure fee on the date you request your account to be closed. Why? Dharma actually must maintain your account on-file for 6 months after you close your account just in case you should experience a customer dispute or chargeback from a past customer. Our cost [...]
An ACH Reject Fee is assessed when Dharma attempts to pull fees out of your bank account, but there aren’t enough funds in the account. Think of an ACH Reject Fee like an “overdraft” fee in your bank account. Dharma’s fees are always billed the month following processing. Fees are always withdrawn [...]
A retrieval occurs when your customer’s bank requests additional sales information from our processing bank. Typically, a retrieval will precede a chargeback, since a retrieval request often indicates that a customer is concerned about a specific charge on their account. Dharma’s retrieval fee is $5 per retrieval. Most merchants will [...]