OK, you’ve found something fishy in your Authorize.net gateway. There are a few steps you can take to immediately stop further damage. Notify Dharma, at 866-615-5157. If the testing is happening NOW, you can put your account in “TEST MODE” to prevent transactions from processing. To do so: Log into [...]
Chargebacks and retrievals are both related to customer disputes of a credit card transaction. A retrieval takes places when a customer’s issuing bank formally requests specific information from you, the merchant or us, the acquiring bank. Retrievals are $5 each. They’re relatively rare, but often times a retrieval will come in the [...]
Your account parameters define your merchant account with Dharma. We have to build a “profile” for your business, so that we can look out for anomalies like fraud, accidental processing, and theft. It’s important that we understand how your business operates, so that we can spot trends or patterns in [...]
The best practice you can have is to always be vigilant with your credit card transactions. Just like you protect your cash, protect your credit card sales! Review daily transactions, don’t allow orders or sales for fishy-smelling deals and protect sensitive information. Online Best Practices Use AVS (Address Verification System): Always use [...]
International orders can really help boost sales and donations, but they carry higher inherent risks. To help avoid being the victim of fraud, we recommend shipping products outside of the US only once you have vetted the cardholder and verified their address. Below are some best practices for your organization [...]
Address Verification is a very important service that you should be fully utilizing in order to protect yourself against fraud. Depending on the types of transactions you accept, you may need to edit your AVS settings so that international orders or specific purchases can be authorized. Learn how to edit [...]
If your organization is in need of a simple, easy way to take a payment or donation on your website, then Authorize.net’s Simple Checkout is perfect. In just a few minutes, you can quickly and easily create a “Donate” button for your website. Watch the video below to learn how to easily [...]
Getting access to your API Login ID and Transaction Key will be vital when connecting to an external shopping cart. Watch the video below to see how to get this information so that you can integrate your Authorize.net account with your shopping cart. Need more help? Authorize.net has put together [...]
Fraud losses cost the financial and retail industries over $250 billion annually, and cyber-crimes get more sophisticated every year. Online merchants are typically more vulnerable than in-person merchants, due to the fact that there are many more opportunities for fraudsters to attack an organization via digital means. As an online [...]
A website inspection is just what it sounds like – If you take payments through your website, we’ll be inspecting your site, to look for a few specific things. Visa/Mastercard/Discover/Amex have very specific requirements for all merchant who accept credit cards online. The requirements are setup with the intention of protecting both [...]