Tags: Knowledge Base

What is credit card encryption?

Credit card encryption is a set of security measures put into place that drastically reduces the chances of private and valuable card information being subject to theft, which include the card itself, the terminal where the card is scanned, and the transmission of information between that terminal and its system’s [...]

What is a Merchant Account?

A merchant account is an account with a bank that allows a business to accept credit card payments in exchange for their product or service. In order to accept credit cards in-person or online, you’ll need a merchant account. Your merchant account is administered by your Merchant Service Provider (MSP) – [...]

What do Dharma Statements look like?

Dharma’s statements are generated monthly, and are easy to read. You can also download past monthly statements through your free online portal! All statements will clearly show interchange fees along with Dharma margins. Easy to read, easy to understandDharma statements are easy to read, and will be mailed to you monthly, [...]

What is a Payment Gateway?

A payment gateway is the online-equivalent of a credit card terminal. The payment gateways’ job is to encrypt, and then securely authorize a credit card transaction. Payment gateways are fundamentally required when accepting a credit card transaction online, because they’re responsible for storing sensitive credit card data. Sometimes these gateways [...]

MX Dashboard – View your Business Data

With MX Dashboard, you can see what’s going on at your business with a quick glance. Click the below video to see how to use the Customer Database. https://vimeo.com/140846828?loop=1

Updating your AVS (Address Verification Settings)

This tutorial will show you how to set rules for accepting and rejecting transactions based on the address of the customer. You’ll receive step-by-step instructions for customizing address verification based on the processor and national or international transactions.

iSpyFraud Settings

In this tutorial, you’ll learn how to use this fraud protection tool to flag or block specific transactions running through your gateway account. You’ll discover how to set rules for transactions based on thresholds, user bans and exceptions, along with learning how to review flagged transactions, and access the status [...]

Customer Vault

Learn how Customer Vault can help you can store and secure customer data. You’ll also get step-by-step instructions for adding and managing customer information, including how to run a transaction from data already entered in the vault.

Report Configuration

In this tutorial, learn how to modify the fields in the Excel or CSV downloads that you get from the reporting screen in the gateway. You’ll discover how to create reports with only the data you need to see and how to select your custom report when downloading a report [...]