Tags: Knowledge Base

Setting up Merchant Defined Fields

Merchant defined fields are customizable fields that you create in the NMI gateway, so that you can store unique, custom information on a per-sale basis. Then, you can report on those fields! For example – you can have a drop-down question for “what department should this sale associate with” and [...]

7 Powerful Strategies to Improve Your ECommerce Site

What does the phrase e-commerce bring to mind? Amazon? Ebay? Steam? Most people know the big names, and understand that it refers to buying and selling products and services online. What they might not understand is that the concept of e-commerce has grown immensely in recent years. Most business, be [...]

What’s the Difference between a Void and a Refund?

Let's set the stage first. Every time a sale processes, there are two unique steps. The first step is the authorization, which happens in real-time. The moment a card is swiped/dipped/keyed-in, the issuing bank of the customer’s card is contacted, and an authorization is generated. The card is either approved, or it’s declined. [...]

Chip+PIN or Chip+Signature?

This is a big question for retail merchants these days. Many merchants find themselves asking, “Do I need to accept PIN-debit?” Historically, the answer to this question depended on many factors, primarily cost differences and time saved with PIN entry. However, with the advent of EMV technology and regulations, PIN [...]

What is Factoring?

First, let’s define factoring. Factoring is the act of accepting credit card payments on behalf of another business/organization. For example – let’s say you own a bakery, accepting payments for cookies, cakes, etc. Let’s also pretend that you start a side-business selling car parts on the internet. If you were to start taking payments for [...]

What is Address Verification?

Address Verification is a very important step in any card-not-present sale. Whenever you accept a card without physically seeing the card, you inherently run a much higher risk of accepting a fraudulent card. As a merchant, you want to do everything in your power to reduce that risk. There are [...]

Compare Gateways

($0.05/invoice)Included($10/month)Included ($15/month)($20/month, $0.35/transaction)Included ($10/ month, 0.75% of volume)   MX Merchant Authorize.Net Monthly Fees Free! $10/month Transaction Fees Free! $0.05/transaction Virtual Terminal Included Included Recurring Billing $10/month Included Customer Vault Included Included Fraud Protection Included Included Level 2 Processing $20/month Included Level 3 Processing Included with Level 2 Not Available Inventory [...]

Clover Warranty

What's Eligible for a Swap? Big Devices. Clover is provided directly by First Data, and as such, they have specific warranty information based on each product. All main Clover devices (Station, Mini, and Flex) are covered by a one-year, full swap-out warranty. Basically, if any of your main Clover hardware devices become defective [...]

Lodging/Hotel/Auto-Rental Merchants

Why are Lodging/Auto-Rental merchants different?Many merchants and customers are unaware that Lodging and Auto-rental companies have different requirements for credit card processing. You may be asking yourself… why? The main reason is due to the fact that these merchant types allow for credit cards to have extended authorizations. Think about the last [...]