Tags: fraud

Protecting Against Card Testing

What is Card Testing?When we say Card Testing, we mean just that – someone is using your website to test out a series of card numbers to see which ones are good, and can be used to make other purchases. These card numbers are likely stolen, or purchased on the [...]

Updating your AVS (Address Verification Settings)

This tutorial will show you how to set rules for accepting and rejecting transactions based on the address of the customer. You’ll receive step-by-step instructions for customizing address verification based on the processor and national or international transactions.

iSpyFraud Settings

In this tutorial, you’ll learn how to use this fraud protection tool to flag or block specific transactions running through your gateway account. You’ll discover how to set rules for transactions based on thresholds, user bans and exceptions, along with learning how to review flagged transactions, and access the status [...]

What features does Authorize.net provide?

Authorize.net is a very powerful tool that can provide many different features for your business. Read about Authorize.net features here in more detail, but the brief list is: Virtual Terminal for manually keying-in credit card transactions through a web interface Recurring Billing so that you can create automatic weekly/monthly payments [...]

Setting your fraud filters

Setting your Fraud Filters. Address Verification is a very important service that you should be fully utilizing in order to protect yourself against fraud. Depending on the types of transactions you accept, you may need to edit your AVS settings so that international orders or specific purchases can be authorized. [...]

What am I responsible for?

It’s a reasonable question – and a good one to ask. Consider credit cards like any other form of payment. All payment forms carry an inherent risk. Someone can pay you by check, but the check can bounce. You can accept cash, but your store can be broken into or [...]

I’ve found a suspicious sale (or more) – what next?

OK, you’ve found something fishy in your Authorize.net gateway. There are a few steps you can take to immediately stop further damage. Notify Dharma, at 866-615-5157. If the testing is happening NOW, you can put your account in “TEST MODE” to prevent transactions from processing. To do so: Log into [...]

Chargebacks and Retrievals

Chargebacks and retrievals are both related to customer disputes of a credit card transaction. A retrieval takes places when a customer’s issuing bank formally requests specific information from you, the merchant or us, the acquiring bank. Retrievals are $5 each. They’re relatively rare, but often times a retrieval will come in the [...]

Best practices

The best practice you can have is to always be vigilant with your credit card transactions. Just like you protect your cash, protect your credit card sales! Review daily transactions, don’t allow orders or sales for fishy-smelling deals and protect sensitive information. Online Best Practices Use AVS (Address Verification System): Always use [...]